The ripple effects the COVID-19 pandemic won’t be fully understood for years if ever, but the boost in digital channel consumption in most sectors has been edifying. With contactless service in high demand, every business is taking the “tap here for X” approach popularized by the sharing economy. You can now add appointments to the…
Microsoft Azure’s preferred status for hosting S/4HANA appears to be coming to an end. SAP, which has been recommending pairing its ERP suite with Azure as part of a deal it struck with Microsoft, will now encourage customers to host S/4HANA wherever they want. According to SAP, the companies’ Embrace partnership will now refocus on…
Technology teams played the parts of corporate superheroes during the COVID-19 pandemic, accelerating digital strategies to ensure that their enterprises remained operational. IT leaders get the credit for the exceptional execution, but CIOs know that success is fleeting and stability is tenuous. In fact, 68% of 500 CIOs surveyed say their departments are not completely…
Back in 2018, Baylor University was running two separate ERP systems, one for finance and one for human resources — the kind of thing that can be a major pain point in an organization where staff make up the largest part of the cost base. In July of that year, Baylor IT began migrating those…
The year 2020 is seared into CIOs’ collective memory as one of the most cataclysmic, consequential years this century. But while the pandemic helped drive digital transformation far beyond anyone’s expectations, make no mistake: This was not the perfect storm we’ve all envisioned. If anything, the unprecedented wave of data-driven deployments last year shined a…
In this fourth episode of our 5-episode podcast, The C-level Strategic Guide for CIAM Investment, we will explore phase 3 on the CIAM Maturity Curve: Intelligent. To move from phase 2 (automated) to phase 3 (intelligent) involves a number of important considerations around security and personalization, says Swaroop Sham, Group Product Marketing Manager at Okta.…
Over the past 14 months, organizations have had to navigate the abrupt discontinuity caused by COVID-19 and the ensuing regulations. Today, sports fans are returning to arenas and students are back in schools, but most office workers are still on work-from-home orders. Returning to the workplace will constitute a new normal, but what will that…
US corporate boards are increasingly turning attention to environmental, social, and governance (ESG) issues. ESG is an organization-wide endeavor for those companies rising to the challenge, and CIOs won’t be left out. “I think the CIOs are the dark horse of ESG,” says Nicola Acutt, vice president of ESG at VMware. “No one’s paying attention…
Even as COVID restrictions begin to lift, IT teams may still get little reprieve from the breakneck pace they’ve maintained throughout the pandemic to orchestrate technical change. That’s because, most IT executives don’t believe the dust has fully settled — instead viewing IT’s next phase as being primed for innovation. “We think there’s still a…
Since the beginning of the year, there has been a significant uptick across health plans, healthcare providers, and analytics firms utilizing AI to change how healthcare is delivered and how patients can be more engaged in their care. AI applications in healthcare are all over the map today. Data from my firm’s digital health intelligence database,…