As Salesforce’s 2024 Dreamforce conference rolls up the carpet for another year, here’s a look at a few high points as Salesforce pitched a new era for its customers, centered around Agentforce for bringing agentic AI to enterprise sales and service operations. “We want to be the first to welcome you into the future,” said…
The European Union risks becoming an artificial intelligence backwater thanks to a “fragmented and unpredictable” regulatory environment that is damaging the technology’s development. That’s according to a blunt open letter and newspaper advertisement signed by 49 executives, researchers and industry organizations, notably including the CEOs of SAP, Spotify, and Ericsson. But it is the appearance…
Because Windows 11 Pro has new hardware requirements, your upgrade strategy must both address hardware and software aspects, not to mention security, deployment plans, training, and more. This checklist will get you off on the right track. 1. Assess hardware compatibility Hardware refresh requires careful planning and sufficient lead time. Conduct a hardware compatibility assessment to…
To remain competitive, retailers must embrace artificial intelligence (AI) and AI-driven innovation. Microsoft Copilot — integrated with the power of Windows 11 Pro — provides a strategic platform for streamlining operations, improving customer experiences, and empowering store associates. It allows retailers to optimize both front-end and back-end operations, addressing key business challenges and creating new opportunities for…
IT leaders face many challenging tasks, but few are more daunting than engaging with a direct report who has, in one way or another, become unreliable or neglectful. There are various reasons why a manager or executive may need to have a frank conversation with a direct report, says Orla Daly, CIO at training services…
Over its more than 130 years, Tubos Reunidos has gone through various phases of modernization and expansion, including incorporating new technologies and more efficient production processes to stay competitive in a fast-paced market. The need to modernize has only intensified over the last decade. Today, producing seamless steel tubes for the energy and industrial sectors is…
Deepfakes targeting enterprise financial data used to be a hypothetical concern, but that’s no longer the case, as criminal deepfakers now target more than a quarter of all companies, according to a recent survey. About 15% of executives say cybercriminals have targeted their companies’ financial or accounting data using deepfakes at least once in the past year,…
이는 최근 발간된 ‘2017 마케터 관점을 본 고객 충성도 보고서(For love or money 2017: Customer Loyalty – the marketers’ point of view)’의 주요 내용이다. 이 보고서에서 브랜드/비즈니스에 대한 고객 충성도를 마케터가 어떻게 바라보는지를 파악했다. 이 보고서를 공동으로 작성한 포인트 오브 로열티(Point of Loyalty)의 CEO인 애덤 포스너에 따르면, 충성도의 정의가 무엇인지에 관해 마케터와 소비자의 견해가 얼마나…
La inteligencia artificial (IA) agéntica, una forma de tecnología diseñada para ejecutar funciones específicas dentro de una organización sin intervención humana, está ganando adeptos a medida que las empresas buscan automatizar los flujos de trabajo empresariales, aumentar el rendimiento de los trabajadores humanos y obtener valor de la IA generativa. La firma de análisis Forrester…
Una tradición que data del siglo IX, un legado dispuesto a reinventarse con el fin de seguir latiendo. El Camino de Santiago es un indiscutible del patrimonio mundial, una joya del turismo español que, ahora, vive su tercera gran transformación de la mano de la tecnología y la innovación. Y lo hace, como no podía…