ServiceNow Zurich release introduces agentic AI to the platform

ServiceNow’s latest iteration of its platform, “Zurich”, focuses on embedding agentic AI to enhance security, development, and workflows. For developers, new AI-powered tools will allow what the company described as “secure vibe coding with natural language.” It means that there’s a huge opportunity for organizations to give their employees ways to optimize their workdays, said…

Adobe makes Agent Orchestrator and AI agents generally available

Adobe today announced the general availability of Adobe Experience Platform (AEP) Agent Orchestrator and six AI agents for building, delivering, and optimizing customer experience and marketing campaigns. The company also announced the coming release of Experience Platform Agent Composer for customizing and configuring AI agents based on brand guidelines and organizational policy controls. “These agents…

How enterprises can harness AI responsibly

Utpal Chakraborty is chief technology officer at IntellAI NeoTech, leading AI strategy and implementation across multiple industries. Formerly Head of AI at YES Bank, he established the organization’s first AI Center of Excellence and delivered pioneering projects such as a multi-channel conversational banking platform and enterprise-wide predictive analytics. In this exclusive interview with the Champions…

A blueprint for AI-driven fintech transformation

In fintech, modernization isn’t just about speed or scale; it’s about orchestrating change within the bounds of regulation. As artificial intelligence (AI) becomes more integrated, compliance is no longer a barrier. It’s becoming a strategic accelerator. This article lays out how AI orchestration, the dynamic coordination of digital systems, data flows and decision-making, can drive…

Hybrid attacks in the age of AI: How cloud-SOC convergence is our best defense

Hybrid attacks — those that traverse enterprise and cloud environments with unsettling ease — have become a defining challenge of modern cybersecurity. These attacks are faster, more adaptive, and more complex than anything we’ve seen before. This isn’t a theoretical concern; it’s today’s reality. To defend against these modern threats, not only products but security…

오픈AI 코리아 공식 출범···제이슨 권 CSO “AI 도입 넘어 비즈니스 변혁 해답 직접 지원”

오픈AI 코리아는 아시아에서 세 번째, 전 세계에서 12번째로 설립된 사무실이다. 권 CSO는 “한 나라에 진출할 때 단순히 기술을 수출하는 게 아니라 그 나라의 국가적 우선순위와 기술을 바라보는 관점을 먼저 이해해야 한다”라며 “이런 이유로 지난 몇 년간 꾸준히 한국을 방문해 정부의 우선순위를 살펴보고, 우리의 목표와 어떻게 접점을 만들 수 있을지 고민해왔다”라고 말했다. 권 CSO는 한국 정부가…

칼럼 | 빠르게 확산되는 섀도우 AI, 기업 경쟁력으로 전환하는 방법

직원이 법적 정보, 금융 데이터, 민감한 코드를 AI와 공유하는 데 따르는 ‘섀도우 AI’ 리스크는 결코 과소평가할 수 없다. 한 번의 데이터 유출만으로도 컴플라이언스 위반, 핵심 지식재산권 손실, 대외 신뢰도 하락이 발생할 수 있다. 그럼에도 불구하고 최근 매니지엔진(ManageEngine) 조사에 따르면 미국과 캐나다 직장인들은 섀도우 AI에 대해 크게 우려하지 않는 것으로 나타났다. 조사에 참여한 직원의 91%는 섀도우…