ServiceNow targets procurement workflow automation

ServiceNow is using its Knowledge customer conference in Las Vegas to relaunch a feature of its latest software release that it feels did not get enough attention first time around: Procurement Service Management. This is fresh territory for the Now Platform, which has so far been used to automate workflows in IT (such as service…

What is product lifecycle management? Organizing the development process

Product lifecycle management definition Product lifecycle management (PLM) is an enterprise discipline for managing the data and processes involved in the lifecycle of a product, from inception to engineering, design, manufacture, sales and support, to disposal and retirement. PLM brings together people, data, processes, and business systems to aid an organization’s ability to develop, market,…

Streamlining IT for agility

There’s never been more pressure on IT to deliver technology-enabled change to the business. Yet the volume of demands placed on IT can make it challenging for IT leaders to concentrate IT resources on the right efforts. Here, agility is essential, and smart IT leaders are doubling down on efforts to streamline IT, whether that…

Informatica’s new data management clouds target health, finance services

Just after launching a focused data management platform for retail customers in March, enterprise data management vendor Informatica has now released two more industry-specific versions of its Intelligent Data Management Cloud (IDMC) — one for financial services, and the other for health and life sciences. The new, industry-targeted data management platforms — Intelligent Data Management…

Architecting Identity: Five Essential Elements of a Modern Customer Authentication Service

Rapidly accelerated digital transformation strategies over the last few years only cemented what digital identity architects already knew: identity is the perimeter. While protecting enterprise assets using identity and access management (IAM) is important, companies also need to address the applications their customers use. In 2021, the Federal Trade Commission[1] received 2.8 million fraud reports…