What is the main purpose of change management? In modern IT, change management has many different guises. Project managers view change management as the process used to obtain approval for changes to the scope, timeline, or budget of a project. Infrastructure professionals consider change management to be the process for approving, testing, and installing a…
As demand for computing power continues to rise, the environmental impact of technology cannot be ignored. We recently held our annual corporate conference addressing many subjects top of mind with IT leaders and it came as no surprise that a session on sustainability was one of the most attended. As technology innovators, we all must…
Salesforce’s decision to raise the price of its software products starting in August can be attributed to a combination of factors, including inflation and pressure to fuel revenue after a pause in price hikes during the pandemic period — issues that are affecting other major technology suppliers, analysts said. “We have seen a general rise…
Buchanan Technologies has provided help desk support and managed services to enterprises across the U.S. and Canada since 1988. The company has experienced rapid growth in recent years, swelling to more than 850 employees. From IT help desk to cloud transformation and cybersecurity, Buchanan has earned a reputation for flexible, personalized service that provides strong…
Recruiting and hiring high-end IT talent is among the most challenging tasks IT leaders face today. Even amid headlines announcing massive layoffs at tech companies, persuading change-making tech professionals to take up residence at your firm can feel nearly impossible. “The IT skills shortage is critical, with CIOs losing talented employees faster than they…
Modernization and transformation are the IT imperatives of the day. Rationalizing applications, reinventing business processes, capitalizing on the cloud — all point to legacy systems as the dead weight and sunk costs modern day IT organizations must move beyond to reach their digital potential. As an IT professional, I too have at times thought about…
Last week, I attended the annual Gartner® Security and Risk Management Summit. The event gave Chief Information Security Officers (CISOs) and other security professionals the opportunity to share concerns and insights about today’s most pressing issues in cybersecurity and risk management. While every situation is unique, there are two topics our conversations always seemed to…
Manufacturing processes are industry dependent, and even within a sector, they often differ from one company to another. However, some things are common to virtually all types of manufacturing: expensive equipment and trained human operators are always required, and both the machinery and the people need to be deployed in an optimal manner to keep…
In recent years, we have witnessed a tidal wave of progress and excitement around large language models (LLMs) such as ChatGPT and GPT-4. These cutting-edge models can potentially transform industries, especially in regulated sectors like healthcare and life sciences, where they could be used for drug discovery, clinical trial analysis, improved diagnostics, personalized patient care,…
In a relatively brief time span, technologies like cloud, edge computing, artificial intelligence, and IoT have taken center stage, and new innovative technologies keep emerging. We’re now navigating a technological landscape that’s growing exponentially more complex and rapidly changing, one that increasingly exceeds the ability of human intelligence to keep pace. This landscape is characterized…