The discipline of enterprise architecture (EA) is often criticized for forcing technology choices on business users or producing software analyses no one uses. But the practice of EA is booming today, and architects of any description are hard to find and “incredibly expensive,” says Gartner Research VP Marcus Blosch. Forrester Research has identified more…
After serving as global CIO for GE, Chris Drumgoole became CIO of DXC Technology in March 2020. DXC is an $18 billion business formed in 2017 from the merger of CSC and HP Enterprise Services. As a customer to DXC while at GE, Drumgoole was impressed by the vision of Mike Salvino, who had been…
Vishal Gupta is CTO & CIO, SVP Connected Technology at Lexmark International, where he is responsible for all of IT corporate strategy, security operations, software, and analytics. Privately owned and headquartered in Lexington, Kentucky, Lexmark is a global provider of cloud-enabled imaging tech that serves customers in more than 170 countries around the world. Gupta…
Technology transformation is almost never centerpiece for most traditional or legacy organizations, but rather one of many considerations facing business leaders looking to modernize. In the absence of its inclusion in a business’s overall strategic intent, IT can become merely a back office or secluded department expected to simply keep the lights on. Being left…
Regulatory technology, also known as regtech, is starting to make inroads among African businesses and government entities that are adopting a new generation of digital tools designed to streamline the process of compliance with regulations such as data protection laws. While adoption of regulatory technology is still in a nascent phase in Africa, usage is…
Business continuity means ensuring that employees have everything they need from the IT organization to stay productive and support the company’s partners and customers. It requires assessing and mitigating risks to websites, databases, financial systems, email servers, business processes, and more. Business continuity also requires capacity planning, especially if the company is experiencing growth. This,…
By Liam O’Murchu, Director, Security Technology and Response The last few years have been anything but normal for everyone. As we know at Broadcom Software, even as enterprises try to put a couple of abnormal years in their rear-view mirror, the rampage of ransomware continues to wreak havoc and requires continued focus and diligence. The…
Managing risk is one of the top responsibilities of any leadership team. However, leaders can manage only the risks they know about. Effective leadership, it turns out, depends on risk reporting. This article focuses on the reporting of risk itself. That means finding the right information to share with your company’s leadership team and sharing…
Westpac decided to increase its investment in Microsoft’s Azure cloud services platform earlier in 2022, to underpin the wholesale modernisation of the bank’s technology environment in a five-year deal to help drive the bank’s digital and hybrid multicloud strategy. The move supports the goal to adopt a standard for all new systems at the bank,…
Customer loyalty has always started with a positive experience as evidenced by the old saying, “the customer is always right.” Increasingly, customers want digital omnichannel experiences and companies are providing them. According to Omnisend[1] marketing campaigns using three or more channels increased order rates by 494% over those using a single channel. With a thoughtful,…