IBM and AWS forge global alliance, streamlining access to AI and hybrid cloud solutions

IBM has announced the expansion of its software portfolio to 92 countries in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors (ISVs). Previously, the digital catalog was available in just five countries. This strategic alliance allows businesses in these countries access to IBM’s software products, including data technologies and…

UPS delivers customer wins with generative AI

United Parcel Service last year turned to generative AI to help streamline its customer service operations. The in-house developed project, Message Response Automation (MeRA), is already delivering. MeRA, which was initiated last July and went into beta testing in October, leverages publicly available large language models (LLMs) to automate the handling of some customer issues,…

Scrum master certification: Top 13 certs for agile pros

The agile methodology, which facilitates collaboration between stakeholders, teams, and customers during software development, is fast gaining prominence in today’s enterprises. The methodology, which is also used beyond software development at some businesses, is at the center of several frameworks such as Scrum, Lean, Kanban, and Scaled Agile Framework (SAFe). What is Scrum? Scrum is a key variant…

The cyber pandemic: AI deepfakes and the future of security and identity verification

Security and risk management pros have a lot keeping them up at night. The era of AI deepfakes is fully upon us, and unfortunately, today’s identity verification and security methods won’t survive. In fact, Gartner estimates that by 2026, nearly one-third of enterprises will consider identity verification and authentication solutions unreliable due to AI-generated deepfakes.…

Transform the modern data center: From today to the future

A seismic shift is underway in the evolution of the data center, driven by a variety of converging factors. These include the accelerating transition to cloud platforms, the growth of hybrid and remote work models, and the rapid adoption of artificial intelligence (AI) and machine learning (ML) technologies across every industry. As IT leaders, understanding…

Best practice advice for improving productivity while maintaining security

Tata Consultancy Services (TCS) has always been a digital-first organization. Continuous transformation of the workplace has been a cornerstone of the company’s business model for several decades.   This approach proved its value during the COVID-19 crisis, when TCS pioneered location-independent “borderless workspaces” aided by Microsoft 365 and Microsoft Teams. The modern workplace solution suite was…

Powering sustainability success with Microsoft Cloud

Now, more than ever, global businesses have an opportunity. With people and infrastructure touching every point on the planet — and new technology empowering us to radically change the way we consume resources — we can lead the world toward a better, more sustainable future.  That optimism stems from three core beliefs:  We can build…