Joy Brown’s rise through the upper echelons of digital and IT roles models what is now requisite preparation for technology leadership. Primed by a rotational program that cycled through varied assignments to build a technology-plus-business foundation, Brown was able to develop a robust process orientation in addition to skills in communications, large-scale change management, even…
Getting disparate facets of a global business on the same page — and the same processes — can be a force multiplier. That has been the objective of The Mosaic Company’s global digital transformation, which aims to yield at least three times its investment of $300 million. CIO Jeff Wysocki has high expectations for this…
La carrera por la digitalización en España está más competitiva que nunca, con iniciativas de modernización y dotación de fondos para la innovación tecnológica por parte de comunidades autónomas y municipios que buscan liderar la transformación digital de sus territorios y Administraciones. La Comunidad Valenciana no se queda atrás: en uno de sus últimos esfuerzos,…
Cuatro años han transcurrido desde que Álvaro Tapias Sancho asumiera la subdirección general de Tecnología e Información Tributaria en la Agencia Tributaria de Madrid. Desde entonces, el organismo autónomo encargado de la recaudación de los ingresos de derecho público del consistorio capitalino –en torno a 5.000 millones de euros al año– se ha visto inmerso…
El próximo 11 de diciembre el Hotel Mandarin Ritz de Madrid volverá a acoger una nueva gala, la tercera, de la edición española de los CIO 100 Awards, el programa global de premios que organizan en múltiples países de todo el mundo CIO, la cabecera del grupo editorial Foundry, e IDC, prestigiosa firma de análisis…
ServiceNow is an enterprise software and workplace management orchestration vendor based in Santa Clara, Calif. Its cloud-based enterprise service management (ESM) platform, Now, helps companies automate workflows across the enterprise, including those involved in IT service management (ITSM), IT operations management, IT asset management, and HR service delivery, among other domains. AI — generative AI…
The use of AI in 2024 is swiftly moving in enterprises, transforming and impacting employees and how business gets done across industries. Enterprise CTOs and CISOs understand the need to integrate AI technologies to streamline operations, speed up decision-making, and increase productivity. At the same time, they realize that AI has an impact on people,…
As eye-popping estimates emerge for the cost to enterprises of dealing with aftermath of last week’s CrowdStrike-induced outages, it’s crucial to break down the sources of these expenses and understand how much of the financial burden will be absorbed by cyber insurance. Parametrix, known for its cloud monitoring and insurance solutions, has pegged the total…
Salesforce and Workday are partnering to build a new AI-based employee service agent based on a common data foundation, and accessible via their respective software interfaces. The new AI-based employee service agent, which is akin to the recently released Einstein Service Agent, uses Salesforce’s Einstein 1 platform as the base and connects to Workday’s AI…
One of the benefits I gained from my early-career experience as an Industry Analyst was an ability to look at the big picture. When I look around at what’s going on in the tech market right now – and the global economy in general – the tea leaves are telling a pretty clear story. While…