How AI helps remodel operations at The Tile Shop

The Tile Shop’s place in the home improvement and building products industry is testament to its strength in offering wide selections of natural stone and manmade tiles, along with maintenance materials and related accessories, in over 140 immersive showrooms across the US. Founded in 1985, the specialty retailer now has 1,400 employees, and Christopher Davis,…

Teradata aims to turn data into action with Autonomous Customer Intelligence agents

Teradata is expanding its cloud-based analytics platform with a new agentic AI offering called Autonomous Customer Intelligence that, it says, is “designed to transform raw data and customer signals into context-aware, real-time actions at scale.” Autonomous Customer Intelligence will use agents to construct data products, detect signals, interpret context, and respond autonomously, the company said.…

AI is transforming software engineering. Here’s how it can help your SDLC

The emergence of artificial intelligence (AI) has fundamentally reshaped numerous industries, with software engineering being one of its most profoundly affected domains. The integration of AI-driven tools into the software development life cycle (SDLC) is not merely a technological upgrade — it represents a paradigm shift in how applications are conceived, built, tested and maintained.…

Oracle’s agentic AI push in Fusion Cloud CX offers embedded automation for CX leaders

Oracle is adding new pre-built agents to its Advertising and Customer Experience Cloud (Fusion Cloud CX) to help enterprises increase operational efficiency by automating sales, service, and marketing processes. Fusion Cloud CX, which comes with applications designed for advertising, marketing, sales, service, and customer experience processes and functions, is part of Oracle’s Fusion Cloud suite…

AI could prove CIOs’ worst tech debt yet

Some AI advocates promote the technology as a solution for rooting out expensive technical debt, but IT leaders are finding that too many pilot projects or too much reliance on AI-generated code can create their own problems. AI tools can be used to clean up old code and trim down bloated software, thus reducing one…

‘Commonsense’ IT solutions are anything but

You say you were nailed by a ransomware attack. So you fire your head of information security, to demonstrate you hold people accountable. It’s just common sense. Key members of your board of directors have been reading about the need companies like yours have to articulate an AI strategy. That’s also common sense, isn’t it?…