최근 영업 및 매출 조직을 겨냥한 AI 에이전트 도입이 빠르게 확산되고 있다. 하이스팟의 ‘딜 에이전트(Deal Agent)’는 파이프라인 생성과 전환을 가속화하는 데 초점을 맞추고 있으며, 퀄리파이드의 ‘파이퍼(Piper for Demandbase)’는 AI 기반 영업개발대표(SDR) 역할을 수행한다. 세일즈포스의 ‘에이전트포스(AgentForce)’를 비롯한 다양한 기업들도 이 같은 활용 사례에 적극 동참하고 있다. 이러한 흐름에 따라 가트너는 올해 말까지 전체 엔터프라이즈 애플리케이션의 40%가…
La figura del CIO ha cambiado radicalmente. Hace tiempo que quedó atrás el perfil centrado exclusivamente en la gestión de infraestructuras o sistemas: hoy los líderes tecnológicos están llamados a impulsar la transformación empresarial, fortalecer la resiliencia en ciberseguridad y convertir el potencial de la inteligencia artificial en resultados tangibles para el negocio. Sin embargo,…
AI is rewriting the way software is built. For decades, software development followed a predictable sequence of requirements, design, build, test, deploy. This model was designed for a world where coding and testing was expensive, and feedback came late. With AI, code can be generated in seconds, testing is continuous and feedback is real time.…
A few years ago, AI in software development meant autocomplete that occasionally guessed your variable name. Today, it means something closer to having an extra engineer sitting next to you — one who never sleeps, never complains about context switching and has read more code than any human alive. In fact, you can have a…
Artificial intelligence is being deployed faster than most organisations can establish clear ownership, governance, and control over how it operates. Yet, for all the attention on models and use cases, one question often remains underexamined. Who controls the intelligence that enterprises are building their future on? For many organisations, the answer is uncomfortable. AI systems…
At HumanX in San Francisco earlier this year, Andrew Ng made a point that reframed how many in the room were thinking about enterprise AI. Ng built the AI infrastructure at Google Brain and Baidu before founding DeepLearning.AI and Coursera, which now serves roughly 148 million learners globally. He is someone whose read on where…
Artificial intelligence is entering a new phase inside the enterprise. What began as isolated pilots is now becoming part of day-to-day operations across customer service, decision-making, and automation. As this shift happens, organizations are starting to realise that AI is not just another workload to run on existing cloud environments. It is changing the role…
Enterprises are moving quickly to explore artificial intelligence. New pilots are being launched across functions, from customer service chatbots to predictive analytics and automated workflows. Early results are often encouraging. Models perform well, demonstrations impress stakeholders, and momentum builds around the promise of AI-led transformation. Yet a more difficult reality is emerging. Most AI initiatives…
Every enterprise I talk to right now is somewhere in the middle of building AI into their products or operations. Internal copilots, fraud detection, customer service bots. The ambition is real and the pace is aggressive. But here is what keeps coming up in my conversations, and it is not a technical issue. It is…
Julie Averill no necesitó una segunda reunión del consejo para entender qué había hecho mal en la primera. Acababa de asumir el rol de CIO en REI e hizo lo que haría la mayoría de líderes: se preparó a fondo, recabó aportaciones de su equipo, construyó una visión detallada de la hoja de ruta y…