Salesforce AI Research today unveiled a new simulation environment for training voice and text agents for the enterprise. Dubbed eVerse, the environment leverages synthetic data generation, stress testing, and reinforcement learning to optimize agents. The company says eVerse is one more step in its journey to enterprise general intelligence (EGI), the creation of AI that…
AI usage is proliferating at pace throughout the global economy but issues around trust are stifling success, new research suggests. Nearly every enterprise is already using AI or plans to within the next 12 months. Yet according to the SAS Data and AI Impact Report, 46% of organizations’ AI initiatives are affected by the “trust…
Salesforce has entered into a definitive agreement to acquire Israeli startup, Doti, aiming to enhance AI-based enterprise search capabilities offered via Slack. The demand for efficient data retrieval and interpretation has been growing within enterprises, driven by the need to streamline workflows and increase productivity, thereby accelerating decision-making. The global enterprise search market is projected…
A quiet misunderstanding is spreading through the world of agentic AI. Many believe the model context protocol, or MCP, is just another integration layer – a new way to move data between systems. It isn’t. It’s something far more consequential. It wasn’t built to move data. It was built to control intelligence. As companies like…
If your inbox looks anything like mine, AI has gone from “my group wants to explore this interesting pilot” to “red alert, board-level priority.” Nearly 70% of Fortune 500 companies use Microsoft Copilot. Of those that partner with Integreon, many are still primarily using the browser-based version. What that tells me is the interest is…
A finance manager joins a video call with familiar faces — the company’s CFO and her colleagues. They’ve been summoned via email for a confidential “M&A discussion” requiring bank transfers before the close of business. While the meeting isn’t outside the realm of possibility, the reality was just that: everyone aside from the manager was…
Does studying computer science still help in the age of AI? The name of the degree suggests it’s an obvious place to start. Want to make that box with the flashing lights behave? Want the chips and screens and keyboards to fall in line into an army that will conquer your problems? A CS degree…
Brownsville knew it had a major technology problem. The city’s data center infrastructure was outdated, there were no technology-related workflows or policies, and city staff and citizens were hamstrung by constant downtime and connectivity issues. Not only did this create a performance problem, it also created security problems, says Jorge Cardenas, the southern city’s CIO.…
Más de la mitad de las empresas de Europa occidental planean restringir el uso de proveedores de nube globales, en medio de la creciente preocupación por el control de los datos alojados en la nube, según Gartner. Eso sí, tampoco hay que esperar un éxodo masivo de empresas como Amazon, Google y Microsoft en el…
많은 기업이 AI 에이전트를 빠르게 도입하고 있지만, 에이전틱 AI의 정확성에 대한 심각한 의문이 제기되면서 향후 잠재적 위험이 발생할 수 있다고 전문가들은 지적했다. 아이러니하게도 AI 에이전트는 충분한 가치를 내려면 의사결정 자율성이 필요하다. 그러나 많은 AI 전문가는 여전히 에이전트를 ‘블랙박스’로 바라보고 있으며, 기업은 에이전트가 어떤 이유로 특정 행동을 선택하는지 들여다보기 어렵다. 이 같은 의사결정 과정의 불투명성은 에이전트를…