Salesforce’s Agentforce recalibration raises costs and complexity for CIOs
Salesforce is recalibrating its enterprise AI strategy — and CIOs could be footing the bill. The company has added deterministic controls to Agentforce through a new scripting layer called Agent Script, shifting responsibility for AI behavior back onto customers. Analysts warn the move will force CIOs to absorb new costs, revisit delivery timelines, and defend…

