The agentic AI reset is here
In ServiceNow’s second annual AI Maturity Index, over 4,500 worldwide private and public sector leaders were surveyed and findings revealed that this year’s average maturity score actually dropped from last year, from 44 to 35 (out of 100 points). In addition, fewer than 1% of respondents scored over 50 on their 100-point AI maturity scale.…

