The 8 biggest IT management mistakes

Everybody makes mistakes. Most are harmless, some are embarrassing but forgivable, and some can take your career — or your company — down with them. Some of the most common IT gaffes include becoming trapped in a relationship with a vendor you can’t shake loose, hiring or promoting the wrong people, and hiding problems from…

7 critical skills for managing remote workers

Remote and flexible work opportunities are quickly becoming a differentiator for attracting and retaining top tech talent. But remote workers face unique challenges that on-site colleagues don’t, according to a new study from authors and social scientists Joseph Grenny and David Maxfield, including unequal treatment and gossip, according to the study. The study, which surveyed…

7 digital transformation myths

Digital transformation has the potential to be, well, transformative; when done right, a digital transformation can enable your business to reap significant, and well-documented, benefits. But with many things IT, there comes a tendency to get wrapped up in the hype and not think through the hard truths of execution until the promise doesn’t live…

CIOs embrace SaaS-based TBM to quantify IT’s value

CIOs have long struggled to quantify the value of IT services relative to production costs, a financial black box that sows distrust between the tech department and business divisions. As IT implements additional digital capabilities in service of the business, this disconnect is widening, inspiring more CIOs to embrace technology business management (TBM), a discipline…