10 top priorities for CIOs in 2024

Last year was certainly a wild ride, with the ascendent rise of AI impacting a wide range of IT sectors and capturing the imagination (and fears) of the world at large. IT leaders can look forward to even more surprises, as well as continuing challenges, over the next 12 months. To stay on top of…

Cathay Pacific to take cloud journey to new heights

Even as its cloud journey reaches cruising altitude, Cathay Pacific Group IT is not slowing down. Instead, the publicly held operator of Cathay Pacific Airlines and HK Express is shifting from migration to optimization mode in an effort to wrest additional benefits from its all-in cloud transformation. “Cloud optimization is the new initiative in 2024,”…

Optimizing PCI compliance in financial institutions

In the fast-evolving world of finance, data security is of paramount importance. Financial institutions must ensure the protection of sensitive personal information, most commonly payment card data, to maintain, trust and meet various regulatory requirements. The Payment Card Industry Data Security Standard (PCI DSS) is a crucial framework to which financial institutions must adhere. However,…

How Starlink transformed tech operations for Journey Beyond

The launch of satellite internet provider Starlink has been operationally transformative for Journey Beyond, one of Australia’s premier destination tourism companies, and it’s driving a new era of progress and innovation. “When Starlink came, the game changed,” explains Madhumita Mazumdar, GM of ICT at Journey Beyond. “We went from accessing 1mbps to 250mbps in some…

6 warning signs CIOs should look out for in 2024

CIOs had to navigate a labyrinth of challenges in 2023: generative AI rewrote the rulebook of technological possibility, governments started to draft new regulatory frameworks for the tech sector, and global conflicts disrupted business operations. Through it all, CIOs had to adapt swiftly. The lessons learned will prove useful in the year to come, as…

Value stream management (VSM) delivered $81M in savings

Organizations considering value stream management (VSM) must look at several deciding factors, not the least of which is the potential return on investment (ROI). In fact, VSM has been shown to deliver significant organizational benefits and quantifiable, financial ROI. In November 2023, Forrester Consulting conducted a Total Economic Impact™ (TEI) study, commissioned by Broadcom, which…