Once relegated to the back office, CIOs are now key customer-facing leaders charged with delivering great customer experiences. According to our State of the CIO 2022 survey, 57% of responding IT leaders say improving customer experience (CX) is a top goal, while 81% are implementing new technologies to support customer interactions. Research also indicates that…
Kidney diseases are a leading cause of death in the US, claiming more than a quarter million lives each year. Roughly 37 million people in the US are inflicted with chronic kidney disease (CKD) although most are undiagnosed. Left untreated, CKD may advance and can lead to more serious medical issues such as high blood…
Martin Bernier, CIO, University of Ottawa discussed continuous learning, building diverse and equitable teams, and allyship to support diversity in technology. Watch this episode: #id63985fa773467 .jw-wrapper::before { content: “CIO LL Canada Martin Bernier_2” !important; } Listen to this episode: CIO, CIO Leadership Live Read More from This Article: CIO Leadership Live with Martin Bernier,…
Recently, chief information officers, chief data officers, and other leaders got together to discuss how data analytics programs can help organizations achieve transformation, as well as how to measure that value contribution. We shared our insights at this CIO Online virtual roundtable event, which included leaders from organizations in healthcare, financial services, utilities, communications, and more. The…
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Read More from This Article: ARM’s Sarah Cunningham chips away at D&I
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Microsoft has signed a 10-year deal with the London Stock Exchange Group (LSEG) that calls for the software giant to buy a 4% stake in the exchange in order to jointly develop new products and services for data and analytics. Microsoft will buy the stake from a Blackstone and Thomson Reuters consortium, which previously sold…
Canada’s success on the global stage depends on the accelerated adoption oftechnology across all sectors. As a nation, Canada has a history of award-winning thought leaders, innovators and founders of some of the most globally disruptive technologies. TECHNATION’s Ingenious Award program sets out to find both public and private organizations that have delivered real impact.…
By Andy Nallappan, Chief Technology Officer and Head of Software Business Operations, Broadcom Software The information technology that enables scientific and commercial breakthroughs, from precision medicine to digital transformation, demonstrates tech’s boundless potential to improve our world. Yet, tech practitioners have long traded progress for increased complexity. IT complexity, seen in spiraling IT infrastructure costs,…
Steve Zerby prides himself on the fact that he not only mentors midlevel IT managers but spends time with all 211 people in the Owens Corning IT organization. Steve Zerby, CIO, Owens Corning Owens Corning “I could probably tell you the name of their significant other,’’ says Zerby, who will retire as CIO of the…
Supply chain disruptions have impacted businesses across all industries this year. To help ease the transport portion of that equation, Danish shipping giant Maersk is undertaking a transformation that provides a prime example of the power of computing at the edge. Gavin Laybourne, global CIO of Maersk’s APM Terminals business, is embracing cutting-edge technologies to…