Financial institutions are investing heavily in AI, but many are finding that the real challenge is not proving AI can work in a pilot. It is proving that AI can operate reliably, securely, and at scale in production. Part of the problem is that pilots are relatively controlled. Teams can choose the data and narrow…
When a mission-critical system slows down, IT teams are quickly flooded with information. Alerts start firing as dashboards and performance data show signs of trouble across the environment. Figuring out what’s behind the slowdown can take much longer. The cause may sit somewhere else in the environment, perhaps with a late-running batch process or a…
Financial services companies have spent years building security controls and processes around the systems responsible for moving money and keeping customer accounts and services running. Identity and access management (IAM), multi-factor authentication (MFA), network security, vulnerability management, and logging are all familiar parts of that environment. The Digital Operational Resilience Act (DORA) places greater emphasis on how those controls support…
Automates revenue system management in alignment with corporate governance and business policies DealHub AI, the leading Agentic Quote-to-Revenue platform, today announced MCP for Admin, a new AI capability that transforms the way organizations configure and manage their revenue systems. Through autonomous workflows and natural language prompts, MCP for Admin enables organizations to implement business changes…
Every technology wave I’ve lived through has arrived with the same promise and failed in the same way. I spent years as CIO and chief digital officer for Procter & Gamble across Asia, the Middle East and Africa — dozens of markets, wildly different levels of digital maturity, one set of global platforms. I now…
Over the course of his career, Jim Reavis has seen cloud and cloud security evolve, and it’s come a long way since being a niche technology in the early 2000s. Now it’s dominant in terms of being the IT foundation, he says, but while the tech is strong, the operating models is where things get…
Organizations are racing to deploy AI, but warning signs are accumulating. Earlier this year, an internal AI agent gave an engineer instructions that exposed sensitive user and company data for two hours. Around the same time, a large online retailer issued a 90-day safety reset after its AI assistant contributed to an incident that involved…
When we deployed agentic AI across one of Australia’s largest tourism and cruise operators spanning B2C booking, B2B wholesale, cruise operations, offshore shared services and a live marketplace, we solved most of the expected hard problems faster than anticipated. The small language models worked. The tools integrated. We identified the right proprietary data and focused…
Enterprise technology leaders are entering a more demanding phase of artificial intelligence adoption, with attention shifting from experimentation toward the organizational, financial, and architectural changes required to deploy AI at scale. That shift will be the focus at the CIO 100 Leadership Live Boston event on Sept. 24. Technology executives, investors, and industry leaders will…
Mars Security, the autonomous threat hunting and detection engineering platform founded by offensive security veterans, today announced Real-Time Intel-Based Detection, a capability that turns newly published threat intelligence into validated, ready-to-deploy detection rules within minutes of release. Built by former offensive operators, the new capability converts advisories from CISA, Mandiant, and other intelligence sources into…