Artificial intelligence (AI) adoption is accelerating, and quantum computing is steadily moving from theory to reality. In fact, the United Nations declared 2025 the International Year of Quantum Science and Technology, signaling quantum’s shift from experimental research to real-world applications. For IT leaders, the convergence of AI and quantum represents both unprecedented opportunity and an…
As enterprises embrace the next wave of digital transformation, one truth is becoming increasingly clear: AI is not a layer to be bolted on. It’s a foundational shift — one that reshapes how people work, how systems interact and how decisions are made. But to truly harness its potential, organizations must look beyond isolated deployments…
While managing more than 1.5 million annual service tickets in approximately 40 countries, Bosch Power Tools — leveraging its deep customer service expertise and internal digital transformation strategy — identified a strategic opportunity to optimize routing efficiency. At the time, nearly 50% of the service tickets — or customer requests — were misrouted, requiring manual…
Years ago, as a VP of IT for a Fortune 500 company, I found myself in a paradox of success. I had a corner office, a talented team and a reputation as someone who could handle any crisis, but I was trapped in a relentless cycle of meetings, emails and urgent demands. My days stretched…
Salesforce AI Research on Wednesday announced three advancements geared toward helping customers transform into agentic AI enterprises. They include a simulated enterprise environment framework for testing and training agents, a new benchmarking tool to measure the effectiveness of agents in enterprise use cases, and a new Data Cloud capability for autonomously consolidating and unifying duplicated…
¿Están las infraestructuras TI de las empresas preparadas ya no solo para el futuro sino incluso para los retos del presente? ¿O necesitan los CIOs preparar una avalancha de ajustes para conseguir aumentar la resiliencia y seguir el ritmo de los cambios? Los datos de los estudios apuntan más bien a que los responsables de…
As one of America’s most experienced cybersecurity executives, Dan Lohrmann has led security strategy for government and enterprise organizations for over three decades, including serving as chief security officer and chief technology officer for the State of Michigan. Now Field CISO at Presidio, he works directly with enterprises to strengthen cyber resilience, prepare for ransomware…
Esteemed voices in the AI community are speaking of a near-term horizon where AI significantly reshapes the job market, potentially leading to major reductions in white-collar employment.[1] It’s a conversation that understandably stokes anxiety and inevitably begs the question: Are cybersecurity jobs also at risk of being automated into obsolescence? As someone who has dedicated…
In a legacy industry defined by complex operations and global impact, ConocoPhillips is reimagining energy production through the power of AI. Under the leadership of CDIO Pragati Mathur, the Houston-based company has embraced a strategic, value-driven approach to AI by advancing core priorities like efficiency, safety, and sustainability. From predictive maintenance and demand forecasting, to…
A few years ago, executive sponsorship was one of the biggest roadblocks to getting AI initiatives off the ground. Today the volume of business demands for AI solutions is high enough to make any CIO’s head spin, but they’re rising to the challenge by taking a strategic approach to initiatives while building high-performing AI teams.…