The global IT market is projected to reach $3.7 trillion in 2018, a year-over-year increase of 4.3 percent, according to Gartner. Underpinning this massive figure are countless everyday interactions between CIOs and the vendors who serve them — interactions that lead to collaboration or friction, understanding or confusion, success or failure. Strategic IT leaders leave nothing…
The IT stack at Live Nation Entertainment resembled the setup typically found at most companies of any substantial size and age: a mix of new systems with some older hardware and software. Similarly, Live Nation found itself in another typical situation: trying to move at the speed of business while dealing with legacy systems not…
Releasing the skills from the box It is all too common for staff to collaborate only within their teams. When people have little or no interaction with others outside the walls of their silo, the organization is wasting powerful resources. The adaptive organization allows staff to express these skills in a “big picture” way –…
Growth tops the list of business priorities reported by CIOs for 2018, according to Gartner’s 2018 CIO Agenda Report. The results mirror the analyst’s prior 2017 CEO Survey, in which 58 percent of respondents identified growth as their top priority. After polling some 2,615 IT leaders on their organization, one out of four (26 percent)…
Organizations want to be “data-driven.” The gist of which is they want people using data to make decisions. Leaders know that too many people make stuff up. And every leader has done it themselves, so it’s not as if it’s a secret or anything. So, we want our data to drive our organization. But what…
Now that the new year is underway, Oracle sales teams are ramping up their efforts for a strong May 31st year-end close. They are busy reviewing all their assigned accounts, identifying expiring deals and potential renewals, and looking for leverage on opportunities as they develop their sales strategy and approach. For Oracle customers, this means…
Artificial intelligence and machine learning are eating up workloads at IT help desks, in cybersecurity, and other IT tasks, stirring significant concern over the long-term impact AI will have on jobs — even in the IT industry. And the concern isn’t unfounded. According to a recent report from Tata Consulting Services, in 12 out of…
We are in an everything-as-a-service era. The shift from product to service delivery originated in the B2C world, but quickly spread to the B2B world. For example, take the services provided by Spotify or Apple Music instead of consumers purchasing products like CDs, or the example of our being able to purchase Wi-Fi coverage instead…
From software development to construction to logistics and finance, every company has projects that need planning, managing and monitoring. But the tools we use to do that are often complex, designed for specialists and don’t do as much as they could to warn about potential problems. Could AI-powered decision support systems and automation make more…
As the founder and CEO of software maker AppDynamics, Jyoti Bansal had heard his share of horror stories from customers, but a tale relayed by a large bank CIO a couple years ago caught his interest. The CIO told him he had 600 software engineers spending most of their time writing automation scripts to enable…