Target's new tech operating model hits the mark

Competing for dollars in the digital age is hard for any brick-and-mortar retailer, but sprinkle in some self-inflicted wounds and the task gets tougher. Just ask Target’s CIO Mike McNamara, who invested in a new technology operating model, reskilling and innovation to help pull the big box chain out of its funk. “We did things…

Top 9 challenges IT leaders will face in 2020

This year will assuredly see tech leaders laser-focused once again on digital initiatives, but the processes they have in place for doing so won’t be a slam dunk for success. Worse, recent research suggests that mistakes born of digital transformation are a top cause of concern for businesses.  A Gartner report on emerging risks shows…

7 'crackpot' technologies that might transform IT

Innovation is the cornerstone of technology. In IT, if you’re not experimenting with a steady stream of emerging technologies, you risk disruption. Moreover, you can find yourself challenged when it comes to luring top talent and keeping ahead of competitors. But knowing which bets to place when it comes to adopting emerging technologies can seem…

5 lessons from Goldman Sachs' digital journey

In 2015, a tight-knit team of jeans-clad, tattooed software engineers worked feverishly inside Goldman Sachs, sequestered from the other technology teams. On November 17, they provisioned an account into the core billing system of Marcus by Goldman Sachs, the financial service firm’s foray into consumer banking. The code executed perfectly. The team, led by CTO…