Digital business model pays off for Toyota Financial

A new digital business that Toyota Financial Services (TFS) launched as the pandemic gripped the U.S. is already paying off. The automotive finserv’s private-label platform enables other motor vehicle manufacturers to offer consumers lending, payment and insurance services, and is part of a digital transformation intended to streamline operations and improve customer service. In April,…

5 myths and realities of IT culture change

Asanka Jayasuriya joined SailPoint Technologies as senior vice president of engineering and CTO in early 2019, drawn in part by the company’s commitment to a culture focused on innovation, integrity, impact and individuals. Coming in as a new executive, Jayasuriya saw SailPoint’s articulation of those values — the “four I’s” — as critical to helping…

CIOs on the hook for governance as automation rises

Automation technologies are becoming woven throughout the fabric of virtually every company, raising the question of IT’s role in governing such capabilities. CIOs can and should provide guardrails to make sure automation technologies run properly — if the business will only let them, experts say. That if is the sticking point: Most business lines procure…

10 tips for modernizing legacy IT systems

This year’s extraordinary events have accentuated the need for a modern technology environment agile and responsive enough to meet rapidly changing business dynamics — whether those are emerging revenue opportunities or work-from-home mandates. And that means having a strategic plan for modernizing legacy apps. [ Be sure to learn the secrets of highly effective digital…

6 hidden risks of IT automation

Across nearly every industry automation is fast becoming king. Whether it’s through IT automation, robotic process automation (RPA), artificial intelligence (AI) or some other means of eliminating or reducing manual processes, enterprises across the spectrum seek to speed up all manner of functions to remain competitive — and IT is right in the middle of…

CIOs look to capitalize on the COVID spotlight

Prior to the pandemic, Truist Financial CIO Scott Case and his IT organization had already earned some serious bona fides from the business. Case and several executive cohorts had taken the reins to accelerate the merger of BB&T and SunTrust Banks into a digital financial powerhouse and were well under way spearheading end-to-end transformation. When…