Google Cloud, the cloud computing arm of Alphabet, has turned profitable at an operating level for the first time ever, despite fears of macroeconomic uncertainty. Google Cloud posted an operating income of $191 million for the quarter ended March, compared with an operating loss of $706 million for the corresponding period last year. The…
As the new year gets underway, organizations are looking beyond the challenges, volatility and reactive mode of the past few years and strategically planning their future to compete and thrive. Two topics that are top of mind are where work gets done and the related impact on office real estate investments and the role of…
Salesforce previewed new capabilities for its Field Service application suite on Tuesday, giving an early look at a new mobile application powered by the company’s EinsteinGPT generative AI engine. Salesforce Field Service, which is a part of the company’s Service Cloud, offers applications designed to boost productivity of companies’ frontline workers, lower operating costs, and…
Today’s consumers are accustomed to smooth, frictionless online shopping – and they increasingly expect the same kind of digital experiences from their banks. Insider Intelligence found that 89% of U.S. consumers use mobile banking channels, and 70% said mobile banking is now their primary way of accessing their accounts. “Most people do not want to…
Over the last few months, both business and technology worlds alike have been abuzz about ChatGPT, and more than a few leaders are wondering what this AI advancement means for their organizations. Let’s explore ChatGPT, generative AI in general, how leaders might expect the generative AI story to change over the coming months, and how…
As a CIO you can get advice about how to be more effective from any number of sources, from what you get here in CIO Survival Guide (best practice), to other sources here at CIO.com, to, if you’re desperate, various punditries like Gartner, Forrester, and McKinsey. Most of what you read lists what should be…
If there are any eternal truths about emerging technologies, it’s that there are always naysayers. Some who deride the value of the latest ingenuity prove prescient. Others, not so much. Ken Olson, president, chairman, and founder of Digital Equipment Corp., famously once advised, “There is no reason for any individual to have a computer in…
To meet the rapidly growing demand for its cloud services, Oracle has announced plans to open a third public cloud region in Saudi Arabia. Located in Riyadh, the new cloud region will be part of a planned $1.5 billion USD investment from Oracle to expand cloud infrastructure capabilities in the Kingdom. The new region in…
The CIO 100 returns for 2023 to showcase and celebrate the top 100 CIOs and their teams across the UK. The Official CIO 100 Awards UK acknowledges the best and brightest CIOs and technology leaders in the UK, celebrating their digital transformation achievements, and reflecting on themes and ideas which emerged from submissions. The awards…
Generative AI (Artificial Intelligence) and its underlying foundation models represent a paradigm shift in innovation, significantly impacting enterprises exploring AI applications. For the first time, because of generative AI models, we have systems that understand natural language at a near-human level and can generate and synthesize output in various media, including text and images. Enabling…