Cloud computing, in both public and private mode, has become the new enterprise standard. At the same time, enterprises are continuing to work with managed service providers (MSPs) for a widening range of IT solutions, including cloud support. These two trends are linked. CIO Senior Writer Thor Olavsrud last summer noted that “leaning on an…
Few health-care sectors are more taxing than hospice operations, whose doctors and nurses have limited time to provide the best care for terminally-ill patients. VITAS Health, a $1.3 billion provider of hospice care, met this challenge by enabling its 8,000 clinicians to quickly admit patients at bedside via iPhones, iPads and mobile applications. To read…
How do you measure the business-partner relationship with your provider organization? Apply COBIT 5. CIOs have recently reinvigorated the dull IT liaison role by coining it “the business-relationship manager.” This role is accountable for the relationship between information technology and the business partners. Before business-relationship managers skip off to schedule strategic road-mapping discussions, relationships need…
[This article was co-written by Leila Chouai] If you’re not thinking like a software company, you’re already behind. Software companies focus on codifying and then scaling everything they do. To do that, business subject-matter expertise and technical expertise must become one in the same, converging once siloed disciplines. In a recent interview with Metis Strategy,…
Leaders in public sector organizations are facing ever-increasing demands and expectations from their constituents to deliver services more effectively and efficiently, to streamline processes, improve productivity, reduce costs, and improve customer satisfaction all the while dealing with limited resources in terms of personnel and budgets. In this environment, innovation – and, more specifically, accelerating the…
Sure, we all want our IT initiatives to succeed. We regularly evaluate our projects, in-flight or upon completion, looking for tangible lessons to learn. We apply these strategic and tactical takeaways in hopes of increasing the chances of success for each subsequent initiative. We seek approaches that work for different industries, organizations, teams, and technologies.…
2017 saw an explosion of machine learning in production use, with even deep learning and artificial intelligence (AI) being leveraged for practical applications. “Basic analytics are out; machine learning (and beyond) are in,” says Kenneth Sanford, U.S. lead analytics architect for collaborative data science platform Dataiku, as he looks back on 2017. Sanford says practical…
Join host Maryfran Johnson on Twitter (@CIOonline) for an in-depth interview with CIO Joel Jacobs of MITRE Corp., a private non-profit research organization that provides consulting, engineering, and technical services for numerous federal government agencies. They will discuss how MITRE keeps innovating — in everything from predictive analytics to mobile app development, plus Jacobs’ unique…
Walk into a leadership meeting and ask the following question: “Who here has experience working with business architectures?” You’ll get about the same response as you would by asking, “Who could use a coffee right about now?” Everyone knows, but no one can explain. Business architecture is an enterprise blueprint. It defines the organizational structure…
After two decades, platform companies are still collecting tons of data, filling their databases with information of everyone’s knowledge, opinions, recommendations, locations, movements, buying behavior, relation status, lifestyle, etc. This is not a secret and nothing new. And speaking of artificial intelligence (AI), the platform companies are fully embracing and heavily investing into AI. However,…