Recently, I had the pleasure of speaking with Tiernan Ray for The Technology Letter, where we discussed how observability is transforming and how Dynatrace is navigating industry changes. I wanted to take a moment to expand on the key themes we touched on in our conversation. Observability is no longer just for IT Ops Observability is no longer…
Almost daily, teams have requests for new tools—for database management, CI/CD, security, and collaboration—to address specific needs. Increasingly, those tools involve AI capabilities to potentially boost productivity and automate routine tasks. But proliferating tools across different teams for different uses can also balloon costs, introduce operational inefficiency, increase complexity, and actually break collaboration. Moreover, tool…
As digital technologies have become ever more embedded within mission-critical services and customer-facing channels, observability has been elevated into a strategic business requirement. Organizations can no longer rely on manually monitoring the performance and availability of their applications and infrastructure. They need a real-time, end-to-end view of IT systems’ behavior and its direct impact on…
SAP today announced it has agreed to acquire AI-powered talent acquisition firm SmartRecruiters to bolster its SuccessFactors human capital management (HCM) suite. During a media briefing, Daniel Beck, president and chief product officer of SAP SuccessFactors, highlighted what he sees as three major benefits for customers: First, according to Beck, AI and automation will assist…
We’ll walk you through a real-world example of monitoring OpenAI APIs in production to show you what this looks like in action. In practice: Create a dashboard monitoring OpenAI LLM APIs Imagine you’re on a platform team at a SaaS company that recently integrated OpenAI to power features like smart search, summarization, or chatbots. With…
As organizations embrace a cloud- and AI-native future, the pressure to control infrastructure spending while meeting sustainability goals intensifies. As a CTO, I want my investments to go into people—building strong, innovative development teams—rather than overspending on cloud resources that don’t deliver business value. This is where Dynatrace plays a crucial role: helping organizations optimize…
Business processes support virtually all aspects of an organization’s operations. They’re often categorized by their function; core processes directly create customer value, support processes increase departmental efficiency, and management processes drive strategic goals and compliance. Sometimes overlooked is a fourth category we might call “long-tail processes;” these are the ad hoc or custom workflows that…
The EU AI Act, the European Union’s artificial intelligence regulation, had worldwide impact when it entered force on August 1, 2024. But we’re only halfway through this act: another wave of its provisions take effect this weekend, with more to come next year. The act imposes prohibitions or conditions on AI systems depending on whether…
Ensuring smooth operations is no small feat, whether you’re in charge of application performance, IT infrastructure, or business processes. Chances are, you’re a seasoned expert who visualizes meticulously identified key metrics across several sophisticated charts. Your trained eye can interpret them at a glance, a skill that sets you apart. However, your responsibilities might change…
As enterprises embrace more distributed, multicloud, and applications-led environments, DevOps teams face growing operational, technological, and regulatory complexity, along with rising cyberthreats and increasingly demanding stakeholders. Meanwhile, cost reduction programs affect budgets, constrain technology investment, and inhibit innovation. While 77% of SME IT admins want a single tool to do their job, organizations continue to impose a…