IDG Contributor Network: Taking a counterintuitive approach to business strategy and technology deployment

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As with other disruptive technologies such as augmented/virtual reality, blockchain, drones/UAVs and the Internet of Things, artificial intelligence (AI) has significant potential to transform business models, processes, products and services. According to McKinsey, it’s estimated that AI has the potential to deliver additional global economic activity of around $13 trillion by 2030, or about 16…

How to craft effective data science job descriptions

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Finding good data science talent starts with an effective job description. But to craft just the right posting, organizations must understand the talent market and role they are targeting. In today’s data science job market, demand far outstrips supply, says Chris Nicholson, co-founder and CEO of artificial intelligence and deep learning company Skymind, and co-creator…

6 habits of influential IT leaders

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CIOs need to sway opinions and build consensus if they want to get work done, whether it’s for a tactical technology implementation or a multimillion-dollar transformational project. In fact, CIOs list influence as one of the most important leadership skills needed to succeed, now and more so in the future, according to Deloitte’s 2018 Global…

Synchrony banks on AI in digital transformation

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Financial service customers expect full and instant access to all of their credit information in their moment of need from any computing device. And they assume their transactions will be secure. Synchrony is now using artificial intelligence (AI) to improve customer services and help process and secure millions of credit card transactions per day across…

IDG Contributor Network: How to break down the enormity of change for IT modernization

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Digital technologies and techniques have matured to the point where they support major organizational redesign, and early adopters have captured competitive advantage by using them. Thus, organizations now recognize they need to drive large digital transformation events. Two kinds of digital transformation are taking place in businesses today. One aims to change the way a…

10 must-have skills for ITSM pros

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New technologies like machine learning, cloud computing and IoT are changing how businesses serve clients and customers. Deploying these technologies in an IT service management (ITSM) environment can help businesses offer better customer and client service, while eliminating errors and monitoring service processes in the business. It’s becoming an increasingly important methodology in the enterprise…

9 chiefs you don't need in the C-suite

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Taking it to the top Image by Getty Images The dot-com era is widely remembered as a time of excess, experimentation, hubris, and whimsy in the tech industry. Well, tech may have matured a bit, but there are still some “out-of-the-box” job titles out there—and they’ve spread into the wider world of business, and upstairs…