Are you building the right bot? Recent data from software company Pegasystems shows people don’t always use chatbots the way that companies think. Take Q&A, a function many bots are built for, but one the survey says less than half of consumers want. With $1.25 billion expected to pour into chatbot development by 2025, a…
In Deloitte’s recent global CIO survey, only 21 percent of CIOs report having a structured process for measuring the value of tech investments. Even more surprising, 14 percent say they don’t measure the impact of technology investments at all. Survey respondents cite two primary reasons for the low numbers. First, they may have a business…
When Peter Oosterveer, CEO of Arcadis, told his executive committee that Arcadis would become an industry frontrunner in digital, the firm’s senior management took action. A key part of that was changing the mindset of IT. Justin Wright, CIO of the Americas for the global architecture, design, and engineering firm, discusses the new mindset and…
Enterprise architecture (EA) tools help organizations align business objectives with IT goals and infrastructure. These tools help manage information related to EA while helping companies plan roadmaps for digital transformation. They offer collaboration, reports, testing, simulations and more to help organizations create and implement models for better business and IT processes, development and architecture. To…
Atticus Tysen initially framed his challenges in technical terms. “I thought we had a technical problem, and that was why we couldn’t get new products out fast enough. I thought the company had too many systems, and that the systems were too brittle, and if we just fixed them, we’d be OK,” he says. […
CIOs are in serious trouble. They’re making promises to leadership, boards, and shareholders but often can’t hire enough quality engineers to staff their strategy and deliver on those promises. As the global talent shortage reaches a 12-year high, CIOs can’t rely solely on recruiters to find engineers and skilled technicians — the most difficult roles to fill today,…
Recruiting IT talent is one of the most critical aspects of a CIO’s role — but it’s impossible to do alone. Working with IT recruiters can significantly streamline your recruiting process and make sure you’re getting the right talent through the door. But there are some secrets to getting the most out of any relationship…
Data scientists come at a premium, posing a challenge for any enterprise outside of Google, Facebook, Amazon.com and Apple. CIOs who have been fortunate enough to poach them from big tech companies or lure them from academia beam with pride as they talk about all of the business insights they’re going to generate with their…
You’ve read the research. You know your team needs to be diverse to create innovative products, make good decisions, and boost your bottom line. You’ve told the hiring managers, pestered HR, and set quotas. So why does every recruit look exactly like the staff you have? Sure, there is a supply problem for skilled IT…
Experts haven’t reached an agreement on how many jobs automation will replace or create — MIT reviewed several studies that reveal the drastically conflicting predictions on job loss or gain from automation. Regardless, automation is here, and companies are embracing the technology to streamline IT, business, development and service processes. As automation increases, organizations across…