When we at Boomi talk about integrated experiences, we’re really speaking about the vision we see possible to help our customers fulfill wishes — to provide a seamless, friction-free personal experience to the user, whoever they are. It’s hard to imagine there’s anyone out there who doesn’t want to make their end user’s life easier.…
The concept of “onboarding” has been around since long before the term was created in the 1970s. Also known as “organizational socialization,” onboarding refers to the process of bringing on board a new employee, getting them signed up, logged in, and prepared for the job for which they’ve been hired. Yet in the hyperconnected world…
When COVID lockdowns first hit in early 2020, large Australian travel agency group Flight Centre’s $20 billion in global revenues disappeared overnight. At the time, CIO Chris Locke was responsible for the organisation’s 250 IT staff in Australia and New Zealand with an annual technology budget of $85 million. Sadly, 70 contract and 90 permanent…
AI adoption is on the rise. According to a recent McKinsey survey, 55% of companies use artificial intelligence in at least one function, and 27% attribute at least 5% of earnings before interest and taxes to AI, much of that in the form of cost savings. As AI will dramatically transform nearly every industry it…
With Covid continuing to push out return-to-office plans, IT leaders find themselves challenged to plan for what comes next. The good news, says Tony Caesar, head of IT for Ericsson’s Market Area North America, is that all organizations are in the same boat and have the same opportunities to learn from each other. CIO.com’s Maryfran…
There’s been another small eruption in a long-dormant legal battle between Oracle and Rimini Street, a company that provides third-party support services to Oracle customers. The dispute concerns Rimini’s use of Oracle’s files to support their joint customers, and could put off companies considering using Rimini’s alternative to Oracle’s support for legacy PeopleSoft, JD Edwards,…
Some could argue that moving from being the CIO of one of the largest sporting brands on the planet to the CTO of a cigarettes company is an unusual move, if only on the assumption that their ideals and objectives are surely in stark contrast. But try telling that to Philip Morris International’s forthright CDIO…
January is a natural time to press pause and establish the priorities that you and your team will need to focus on during the coming year. Separating high-priority issues from all the other things that clutter an IT leader’s already busy schedule requires time, insight, and a healthy dose of intuition. To make the job…
Serendipity in IT can be a great force multiplier. Just ask growing fabric-maker Camira Fabrics, which discovered the power of APIs when seeking to cut customer costs by bringing EDI in house. Each year, Camira Fabrics produces around 8 million meters of fabric for use in contract furnishings and public transport seating — about enough…
As we begin 2022, it’s time to think about your resolutions as a CIO that will help you take the next step forward. Rather than a list of known programs, projects, products to implement across IT and the business, or staples such as improving the organization’s cybersecurity posture, consider this your personal development list for…