IT’s 10 biggest challenges amid COVID-19

The coronavirus pandemic has created challenges in virtually every aspect of business, in ways few people could have imagined just a few short months ago. IT is certainly no exception, with CIOs and other technology leaders working overtime to cope with the disruptions, support the business, and continue to steer transformations into uncertain futures. […

The path forward: A COVID-19 offshore playbook

Editor’s note: This article is the third in a three-part series to help IT leaders who depend on partners and suppliers in India or other offshore locations for core IT services to better understand the impact of COVID-19 in India on offshore IT service relationships, and what actions can be taken to protect and support…

IoT analytics: Reaping value from IoT data

The internet of things (IoT) is increasingly becoming a key component of many companies’ data-driven transformation strategies. Indeed, organizations that have embraced IoT are already seeing benefits such as improved operational processes, better inventory management, and enhanced equipment maintenance — to name a few. But a successful IoT strategy is more than just connecting a…

How COVID-19 is changing the IT hiring process

The COVID-19 pandemic has dramatically changed how companies do business almost overnight, forcing a shift at most organizations to across-all-ranks remote and virtual work. But what hasn’t changed as substantially is the need to attract, recruit and hire top IT talent. The pandemic’s full impact on IT hiring remains to be seen, but unemployment for…

Business process mapping: A framework for visualizing internal processes

Business process mapping definition Business process mapping is a framework that helps companies create visual representations of processes within the organization. Mapped processes can include products, software, services and even the onboarding or offboarding of employees. Organizations also use this framework to improve current processes or to map out and brainstorm new ones. Process mapping…