In four years as CTO at CVS, Claus Jensen sponsored no technical training for his 500-person team. None. “That’s not to say technical training wasn’t available,” he’s quick to note. “But I didn’t sponsor any of it.” Instead, he sponsored 45 soft skill initiatives — a dedicated, intentional program of building what we often undersell…
The following is excerpted from There’s No Such Thing as an IT Project: A Handbook for Intentional Business Change.
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Read More from This Article: IT-as-a-business is dead. Long live BusOps
Source: IT Strategy
Business intelligence definition Business intelligence (BI) leverages software and services to transform data into actionable insights that inform an organization’s strategic and tactical business decisions. BI tools access and analyze data sets and present analytical findings in reports, summaries, dashboards, graphs, charts and maps to provide users with detailed intelligence about the state of the…
To break into the upper echelons of IT, your resume has to be honed to emphasize leadership skills and experience. Even if your resume has a strong foundation, shifts in structure and subtle tweaks can significantly enhance your chances of landing a CIO role. Matthew Bond, whose name has been changed for this article, is…
Filling open IT positions has become difficult. Filling them with diverse and talented staff — the dream of everyone running an IT department — seems impossible. The hard truth is that there are currently 700,000 unfilled IT jobs in the U.S. and 87 percent of IT executives say it’s challenging to find people to fill…
Do high-tech startups understand — and have a solution to fix — your real problems? Here are four ways to find out.
Read More from This Article: 4 ways to spot startups too focused on Big Problems
Source: News
It’s right there in the moniker: DevSecOps , a portmanteau of Development, Security and Operations, implies introducing security early on – as a part of a comprehensive, agile Software Development Life Cycle (SDLC) used by your organization, rather than doing so iteratively or waiting until after a release. Given how security breaches and vulnerabilities have…
Delivering a superior customer experience (CX) requires close partnerships between IT leaders and their business peers. That’s been the ticket for Amtrak, where IT and marketing are co-creating digital services to inspire brand loyalty among the 30 million passengers it serves a year. These efforts, marshalled by Amtrak CTO Sovan Shatpathy and Kerry McKelvey, vice…
John Morhous came up through the ranks on the traditional technology track. After graduating Rensselaer Polytechnic Institute with B.S. in information technology, he served in a number of tech-related roles, including director of IT engineering and eventually CIO. In his latest gig, Morhous puts a whole new spin on the trajectory for top IT execs:…
The digital era has altered C-suite dynamics. Once unlikely collaborators, IT and marketing are partnering closely on new customer-facing technologies, an acknowledgment that both parties must work together to help their companies — and careers — thrive. CIOs are also huddling with CMOs and other business line leaders on “customer journey maps,” critical documents that…