As someone who is passionate about the transformative power of technology, it is fascinating to see intelligent computing – in all its various guises – bridge the schism between fantasy and reality. Organisations the world over are in the process of establishing where and how these advancements can add value and edge them closer to…
The Razor’s Edge is a podcast series that examines “IT Services for the New Way to Work,” produced by CIO.com in partnership with HP Inc. In this series, technology experts provide unique insights into the challenges associated with digital transformation and discuss how innovative, cloud-based services, solutions, and software can help you plan and prepare…
Global spending on cloud infrastructure services increased by 34% to a total of nearly $56 billion in the first quarter of 2022, driven by the need for resiliency and flexibility as businesses face supply chain problems and geopolitical upheaval, according to a report released Friday by analyst firm Canalys. Migrating workloads to the cloud, investing…
Helpdesk software-as-a-service provider ServiceNow continues to grow its subscription business, despite significant global challenges, including the ongoing war in Ukraine. The company, which is led by former SAP CEO Bill McDermott, posted revenue of $1.7 billion for the first quarter of 2022, up 27% from the previous year. Subscription revenue accounted for the vast majority…
As a high school student in Brazil, Laura Sabrosa felt her school lacked the appropriate resources to help jumpstart her desired career in STEM. She had dreams of pursuing a medical degree, but felt lost when trying to get advice or find resources to help her develop the right skills or to navigate the college…
There was a time, probably in your career, when you could say, “I’m not that empathetic,” or “people aren’t my thing,” and advance to a management position in IT. More recently, emotional quotient (EQ) became something that — combined with IQ and technical skills — made an IT leader a unicorn capable of being both…
A few decades ago, corporate endpoints consisted mainly of stationary PCs glued to the desk. The attack vectors to break into an end-user device were also slim. Can you imagine that the first ransomware attack was distributed via 5.25-inch floppy disks to the attendees of a WHO conference? Back then, protecting endpoints involved anti-malware tools that…
By Milan Shetti, CEO Rocket Software The allure of automation to improve business processes and make more meaningful connections with customers continues to draw IT and business leaders in. According to a Deloitte report, 73% of respondents said their organizations have embarked on a path to intelligent automation and they predict that robotic process automation…
Normally, we’d all prefer to have options rather than being limited to either-or scenarios. But most teams are still stuck with binary choices, as they determine how to manage their work. For the most part, work is processed in one of two ways: Registered work follows a formal process, including how plans get authorized, how…
By Milan Shetti, CEO Rocket Software The rapid shift to remote work that has taken place over the past two years reshaped the way many companies think about digital transformation. While remote work has ushered in numerous benefits and the hybrid world is here to stay, it has also created new challenges for IT teams…