Erin Howard, executive director of product, service, and experience design at Charles River Laboratories, admits she doesn’t get into all the scientific intricacies of the blood products her company supplies to its customers for their research needs. But she and her team did understand what was working and, perhaps more importantly, what wasn’t working in…
Dan West, Chief Digital Information Officer (CDIO) for Health and Social Care in Northern Ireland, discusses health and social care reform, innovating through uncertainty, and balancing transformation with business-as-usual. Speaking to CIO UK editor Doug Drinkwater, he also reveals how digital is improving operational efficiency and patient experiences, and the challenges that lie ahead through…
Technologies like the Internet of Things (IoT), artificial intelligence (AI), and advanced analytics provide tremendous opportunities to increase efficiency, safety, and sustainability. However, for businesses with operations in remote locations, the lack of public infrastructure, including cloud connectivity, often places these digital innovations out of reach. Until recently, this has been the predicament of oil…
You’ve invested in state-of-the-art, end-to-end security solutions. You’ve implemented robust security and privacy policies and outlined best practices. You’ve got monitoring and detection in place at every level and you apply updates as soon as they’re available. You’ve done everything a smart and responsible organization needs to do to safeguard your systems, networks, data, and…
The public cloud offers plenty of tantalizing advantages to enterprise customers. The appeal of scalability, security, and performance — not to mention the elimination of massive capital expenditures — can be hard to resist. Countless enterprise businesses have flocked to the public cloud and never looked back. Yet, for some, the benefits that looked alluring…
As the world works to reverse climate change through decarbonization and reduced reliance on fossil fuels, the oil and gas industry finds itself at the epicenter of this challenge. Governments, institutional investors, consumers, and employees continue to exert growing pressure on oil and gas providers to decarbonize and adopt renewable solutions. In response, oil and…
3M Health Information Systems (3M HIS), one of the world’s largest providers of software solutions for the healthcare industry, exemplifies 3M Co.’s legendary culture of innovation. By combining the power of a cloud-based data ecosystem with artificial intelligence (AI) and machine learning (ML), 3M HIS is transforming physician workflows and laborious “back office” processes to…
XPO Logistics’ new CIO is pumped about the sophisticated IT platform built to handle its less-than-truckload (LTL) freight transportation loads in North America. LTL is a freight model in which a single truck’s load contain products from multiple customers, all with their own delivery location, delivery deadline, pricing, footprint, pallet size, and transport requirements. Though…
The cloud offers limitless scalability and flexibility, powering digital transformation across every industry. But when not managed strategically in the long run, cloud spending can quickly escalate and impact margins, cost of goods sold (COGS), and cost of revenue (COR). To optimize cloud investments, C-level executives are increasingly adopting cloud financial operations (FinOps). This framework…
By Milan Shetti, CEO Rocket Software In today’s fast-paced digital business world, organizations have become highly adaptive and agile to keep up with the ever-evolving demands of consumers and the market. This has pushed many organizations to accelerate their digital transformation efforts in order to remain competitive and better serve their constituents — and there…