Blackhawk Network is shaping the future of global branded payments — from QR code payment solutions and retail gift card programs to tailored incentives and reward programs. The Silicon Valley-based company has been expanding its global footprint through numerous creative acquisitions. While each brought a wealth of benefits, the acquired companies’ existing processes and platforms…
Tata Consultancy Services (TCS) has always been a digital-first organization. Continuous transformation of the workplace has been a cornerstone of the company’s business model for several decades. This approach proved its value during the COVID-19 crisis, when TCS pioneered location-independent “borderless workspaces” aided by Microsoft 365 and Microsoft Teams. The modern workplace solution suite was…
Over the last seven decades, global carbon emissions have increased almost eightfold. Meanwhile, since 1980, the planet’s average temperature has risen significantly, with nine out of 10 warmest years on record having been in the last nine years. For sustainable development, it is now widely agreed that we must achieve a shared global goal of cutting carbon…
The retail industry is transforming rapidly. Modern retailers rely heavily on automation for managing inventory, shelf design, customer service, and logistics. Video cameras and sensors that allow for unique store design help to enhance the customer experience. Technology is truly powering retail transformation, setting modern stores apart from traditional brick-and-mortar ones. It is no easy…
AMD CIO Hasmukh Ranjan sits at the cloud’s crossroads. As a chipmaker, AMD is a vital supplier for the public cloud’s compute engine, and among Ranjan’s key remits is to support the engineering of semiconductors that power the cloud. But as a consumer, Ranjan, like all CIOs, must decide where best to place his company’s…
Business analysts are in high demand, with 24% of Fortune 500 companies currently hiring business analysts across a range of industries, including technology (27%), finance (13%), professional services (10%), and healthcare (5%), according to data from Zippia. And the Bureau of Labor Statistics predicts that business analyst jobs will grow 11% from 2021 to 2031.…
The headlines are clear: Recession is looming, and tech companies of all stripes are cutting thousands of employees from their rosters. Yet, despite these reductions, TOPdesk, an IT service desk software company, remains committed to growing its footprint as it continues to expand its internal teams and has no plans to change. Why? Let’s start…
With digital technology increasingly vital to business, the CIO role is quickly evolving, placing IT leaders under threat from business executives who offer the blend of business and technical savvy necessary to lead transformational strategies in the future. A recent report by market intelligence firm IDC has placed IT leaders at a crossroads, predicting that,…
The potential for generative AI systems such as OpenAI’s ChatGPT and Google’s Bard to transform how businesses work is being realized. Hype still surrounds some predictions, but change is here, and one of the first product categories to be impacted is CRM systems. Software-based services are the low-hanging fruit when it comes to this emerging…
Throughout her more than 30-year career in the tech industry, Jacqueline Guichelaar has been a staunch advocate for leaning in and genuinely listening to customers in order to provide them with better experiences. It’s one of the many attributes that led her to eventually becoming global CIO with Cisco, where she charted a path that…