Salesforce has made its customer relationship management (CRM) suite, dubbed Starter, generally available in an effort to garner more market share in the small and medium businesses (SMBs) segment as it faces stiff competition from rivals such as Zoho. Starter made its first appearance in June when the company launched it specifically in India, targeting…
To fully capitalize on the cloud’s scalability and flexibility, most enterprises go beyond a simple lift-and-shift approach, instead injecting them with cloud-native capabilities — a strategy that sounds simple but can quickly prove complex. After all, as with many seemingly easy tasks, the devil is in the details. Fortunately, modernizing a legacy app for the…
Generative AI is already making deep inroads into the enterprise, but not always under IT department control, according to a recent survey of business and IT leaders by Foundry, publisher of CIO.com. The survey found tension between business leaders seeking competitive advantage, and IT leaders wanting to limit risks. Some 62% of respondents said their…
A data and analytics capability cannot emerge from an IT or business strategy alone. With both technology and business organization deeply involved in the what, why, and how of data, companies need to create cross-functional data teams to get the most out of it. So Thermo Fisher Scientific CIO Ryan Snyder and his colleagues have…
At Broadcom, we make business decisions driven by what will bring customers the most value. The idea is simple: We tailor our innovations and solutions to their needs over the long term and equip them with the tools they need to drive outcomes. So, how do we make that happen? We listen to our customers.…
When it comes to keeping our digital world secure, there’s a saying that really hits home: “You can’t protect what you can’t see.” It’s a reminder that without a clear view of our data and systems, we’re leaving ourselves vulnerable to all sorts of risks. That’s where centralized visibility comes in. By bringing together information…
In this era of digital transformation, as we witness the runaway growth of edge computing, the uninterruptible power supply (UPS) is doing its part to help organizations achieve scalability, redundancy, and resiliency goals. With traditional UPSs, if you need to expand, you typically must purchase another unit that will sit next to the existing UPS or replace it…
IT services company Atos has found a buyer for its legacy managed infrastructure services business as it prepares for an IBM-style split between faster- and slower-growing activities. The deal will spell an end to the current one-stop shop for IT services that it offers its enterprise customers, but will free up capital and cash-flow for…
By Bryan Kirschner, Vice President, Strategy at DataStax Years before the meteoric adoption of ChatGPT made AI top of mind for just about everyone, the authors of Competing in the Age of AI had already pointed out something every business leader should ignore at their peril: In traditional operating models, scale inevitably reaches a point…
Digital transformation must be a core organizational competency. That’s my key advice to CIOs and IT leaders. During keynotes and discussions with CIOs, I remind everyone how strategic priorities evolve significantly every two years or less, from growth in 2018, to pandemic and remote work in 2020, to hybrid work and financial constraints in 2022.…