Beyond the hype: 4 use cases that show what’s actually working with gen AI
If 2023 was the year of experimentation with gen AI, 2024 was when companies zeroed in on use cases and started putting pilot projects into production. In a survey of 2,300 IT decision makers that IBM released in December, 47% say they’re already seeing ROI from their AI investments, and 33% say they’re breaking even…