How many IT services vendors do you rely on? Splitting responsibility for the IT organization into multiple outsourcing vendors, overseen (or overlooked in some unfortunate cases) by a small IT management team, has become a popular practice. Hardly “best practice” — a meaningless but popular justification for doing things a certain way — but popular…
You might think that senior-level IT leaders have a lock on the art of landing jobs. After all, that’s partly how they reached such lofty heights, right? But you’d be wrong. CIOs, vice presidents, directors — all make similar mistakes when they are on a job prowl, executive recruiters say. The two most common, and…
Companies around the world are being urged to close the digital gender gap, especially after International Women’s Day. Although progress has been made, the gap remains in many countries, prompting questions about whether those in the industry are doing enough to address it. The development of new technologies has created demand for specialized workers with…
Industries increasingly rely on data and AI to enhance processes and decision-making. However, they face a significant challenge in ensuring privacy due to sensitive Personally Identifiable Information (PII) in most enterprise datasets. Safeguarding PII is not a new problem. Conventional IT and data teams query data containing PII, but only a select few require access.…
With its Utah release, ServiceNow is expanding the reach of its Now Platform for workflow automation into new areas, and enhancing its performance in others. Since ServiceNow introduced role-based workspaces as part of its new user interface, Next Experience, in March 2022, coverage has grown with each passing release. Utah’s additions include dedicated workspaces for…
Figure 1: Source: IDC’s Future Enterprise Resiliency and Spending Survey, Wave 2, March 2022 Broadcom For today’s teams, it is exceedingly complex and costly to support multiple generations of infrastructure and applications. What’s worse, according to an IDC report on network observability, this is the number one challenge to achieving digital transformation success. The right…
“Life can only be understood backwards but it must be lived forwards,” wrote Danish philosopher Søren Kierkegaard. That’s true, but what if by some stroke of magic we could go back in time and give a pep talk to our younger selves. What would we say? To provide some indirect counsel for first-time CIOs, we asked…
Multinational insurance and finance corporation AIA New Zealand’s dream is to help make the country one of the healthiest and best protected nations in the world. That’s no small undertaking, and as CTO for the company, it’s Marc Hale’s core responsibility to help achieve that goal by providing a secure and stable platform on which…
At UL Solutions, CIO Karriem Shakoor has identified clear cultural and architectural requirements for achieving data democratization so that IT can get out of the reports business and into driving revenue. Recently, I had the chance to speak at length with Shakoor about data strategy at the global safety science company, which has over 15,000…
As the generative AI bandwagon gathers pace, Nvidia is promising tools to accelerate it still further. On March 21, CEO Jensen Huang (pictured) told attendees at the company’s online-only developer conference, GTC 2023, about a string of new services Nvidia hopes enterprises will use to train and run their own generative AI models. When they…