Deepa Soni’s CIO story is one of sacrifice, breaking through comfort zones, and building confidence in redefining the art of the possible. In a career spanning such companies as IBM, KeyCorp, M&T Bank, and BMO, she has “answered the call” many times, most recently as CIO of The Hartford, where she is responsible for the…
This article was co-authored by Ishan Prakash, a Manager at Metis Strategy. The black box For decades IT has been a black box—an obscurity of inner workings mostly just accepted by the firm. But that paradigm is changing and not least because IT itself has changed. Once relegated to a role of support, the function…
Many businesses are eyeing the potential of artificial intelligence (AI) and machine learning (ML) to transform ERP. Your ability to reap the rewards of that potential may depend on how far along you are with digital transformation. A recent IDC report sponsored by Rimini Street, AI, and ERP: Intelligently Automating the Enterprise and Creating Differentiating Value,…
I recently had the privilege of talking with Keren Elazari, Joanne Friedman, and Isaac Sacolick. They are just three of the smart, compassionate, and forward-thinking speakers you can hear from at CSO’s Future of Cybersecurity Summit on December 7, 2023. This is a virtual event so take part from wherever you are, but don’t miss…
This year’s Microsoft Ignite developer conference might as well be called AIgnite, with over half of the almost 600 sessions featuring artificial intelligence in some shape or form. Generative AI, in particular, is at the heart of many of the new product announcements Microsoft is making at the event, including new AI capabilities for wrangling…
In September 2021, Philips Domestic Appliances became a stand-alone company called Versuni. As part of the carve-out, Versuni made the decision to transform its entire technology landscape. It would be a formidable undertaking, given the siloed nature of the systems in place at the time. For example, there were segregated applications for the various finance…
There’s significant debate about the future of the CIO role, but one thing is clear: Digital leaders who want to be successful must look beyond the firewall and link up with an ecosystem of vendor partners, startups, and other organizations to ensure the enterprise thrives. The reason for this shift is simple: While CIOs can often call on talented teams of…
Competition among software vendors to be “the” platform on which enterprises build their IT infrastructure is intensifying, with the focus of late on how much noise they can make about their implementation of generative AI features. ServiceNow wasn’t the first to announce its generative AI capabilities, but it was among the first of the major…
Whether you sell cars, candy, consulting, or construction, software is moving to the center of your business. Your products and services rely on software and data for nearly everything from product development to aftermarket support. So congratulations! You’ve become (or will become) what is, essentially, a software company CIO. I’ve been writing about how life…
The Internet of Things (IoT) is a permanent fixture for consumers and enterprises as the world becomes more and more interconnected. By 2027, the global number of connected IoT devices is projected to exceed 29 billion, a significant increase from the 16.7 billion devices reported in 2023. While the connected device landscape continues to expand…