Customer centricity is hardly a new organizational imperative, but some organizations have gone a step further, instituting new C-suite roles to help lead the charge. Interlace Health is one such entity, having named Maggie Peña as the electronic forms company’s first-ever chief experience officer. Peña has been with the company for nearly 13 years in…
Nearly 10 years ago, Bill James, a pioneer in sports analytics methodology, said if there’s one thing he wished more people understood about sabermetrics, pertaining to baseball, it’s that the data is not the point. The point is to use the data like a razor to cut through false convictions to find the truth. “The…
The European Union and the US have agreed to increase co-operation in the development of technologies based on artificial intelligence (AI), placing a particular emphasis on safety and governance. The announcement came at the end of a meeting of the EU-US Trade and Technology Council in Leuven, Belgium, on Friday, and followed this week’s broadly…
As artificial intelligence adoption has surged in the past year, many voices have called for regulation to protect people from adverse machine decisions — and regulatory bodies are responding with a complex patchwork of emerging statutes and mandates that CIOs will need to navigate to ensure their AI strategies are compliant wherever their organizations do…
Cisco and eight other companies today announced they would form the AI-Enabled ICT Workforce Consortium, as a venue to share generative AI knowledge and expertise in the workforce, and to help workers gain skills relevant to the newly AI-centric jobs of tomorrow. In an official statement, the companies said that the first order of business…
Portland, Oregon, April 4th 2024, Cyber Newswire Center Identity Launches Patented Passwordless Authentication for Businesses Prevent phishing attacks using a secret location. April 4th 2024, Portland, Oregon – Center Identity, a pioneering cybersecurity company, is excited to unveil its patented secret location authentication, reshaping how businesses manage workforce digital identity. This proprietary technology enables users…
In a fresh round of layoffs, Amazon is laying off hundreds in the company’s cloud division, Amazon Web Services (AWS). The layoffs will affect AWS’ sales, marketing, and brick-and-mortar technology development teams. This move comes as the company seeks to streamline its operations and focus on areas that deliver a better return on investment. “We’ve…
Mohammed Al Rawi was appointed as the first CIO of Los Angeles County Public Defender’s (LACPD) office roughly five years ago, signaling the beginning of an era where technology and justice intersect to help the most vulnerable in the court system. He arrived at a crucial time when the office, laden with paper records and…
Skim recent articles about enterprise architecture (EA) and you’ll notice a contradiction. Of them, plenty suggest that, unless a company develops a strong EA muscle, it will limit itself. Yet just as many seem to question the function’s value, or spotlight material that does. A recent report from Forrester, for example, opens: “[While] enterprise architecture…
L’intelligenza artificiale generativa ha il potere di reinventare ogni aspetto di un business. Le aziende si stanno rendendo conto del suo potenziale, ma prima di poter spostare le loro strategie gen AI dallo status di “promesse” a quello di “profitti”, dovranno rispondere a diverse domande legate alla tecnologia: ho il giusto LLM per il mio…