IA emocional, gemelos digitales de clientes y vendedores automáticos: el trío que transformará el área de ventas

La última apuesta de Gartner (según el informe Hype Cycle for Revenue and Sales Technology elaborado este 2024) de cuáles son las tres tecnologías decisivas que cambiarán el área comercial de las empresas es el triunvirato formado por la inteligencia artificial emocional, los gemelos digitales asociados a clientes concretos y los vendedores automáticos. Las tres,…

Thomas Meyer (IDC): “El CIO será cada vez más un líder empresarial, un comunicador, un vendedor, un socio y un mitigador de riesgos”

Para Thomas Meyer, director general y vicepresidente de grupo de Investigación de IDC en EMEA, la aparición y masificación de la inteligencia artificial (IA) puede compararse con la aparición del fuego: poco a poco se van conociendo sus ventajas y beneficios, pero “hay que aprender a usarla, controlarla y asegurarse de que los demás no…

Salesforce mulls consumption pricing for AI agents

Salesforce is mulling a new pricing model for AI agent conversations as it gears up for the release of Einstein 1 Agentforce Platform. Agentforce is a low-code/no-code platform for building autonomous AI agents that Salesforce co-founder, Chairman, and CEO Marc Benioff is expected to detail in his Dreamforce 2024 keynote in September. During the CRM…

So, you agree—AI has a sycophancy problem

“The trouble with too many people is they believe the realm of truth always lies within their vision,” Abraham Lincoln famously said. The problem is, not all our belief systems are grounded in truth. Unsurprisingly, those un-truths find their way into the artificial intelligence (AI) solutions we create.  We’re all familiar with social, cultural, and…

INE Security Named 2024 SC Awards Finalist

INE Security is pleased to announce that it has been recognized as a 2024 SC Award finalist in the Excellence Award category for Best IT Security-Related Training Program. Marking its 27th year, the SC Awards recognize the solutions, organizations, and individuals that have demonstrated exceptional achievement in advancing the security of information security. This year,…