Personal liability: A new trend in cybersecurity compliance?

Compliance is becoming personal — personal in the sense that cybersecurity compliance regulations increasingly include provisions that make it possible to hold individuals personally liable for oversights that lead to issues like cybersecurity breaches. This means that the stakes of noncompliance are becoming steeper. Although charges or fines directed at individuals have not yet become…

Scaling success: How Avaya empowered Atento’s global growth

Atento is one of the world’s leading business process and transformation outsourcing companies and serves over 400 clients across 17 countries. With a workforce of 150,000 employees, Atento’s growth has scaled with impressive speed. However, this rapid expansion presented significant challenges in maintaining consistency and efficiency across its global operations. To address these challenges, Atento…

7 signs it’s time to modernize your IT systems

Technology continues to advance at a furious pace. That’s great, because a strong IT environment is necessary to take advantage of the latest innovations and business opportunities. The bad news, however, is that IT system modernization requires significant financial and time investments. When addressed properly, application and platform modernization drives immense value and positions organizations…

5 reasons why Agile transformation fails

When executives got tired of long project timelines, unclear requirements, and missed deadlines, Agile seemed like the ultimate solution since it promised faster delivery, more flexibility, and closer alignment to business needs so the strategy could be realized quicker and with a higher ROI. Now, however, organizations are laying off Agile teams en masse, disillusioned…