Machine learning and artificial intelligence (AI) are changing the world around us faster than ever before. We’re closer to having cars that drive themselves, natural language processing and computers that play chess with Grand Masters. As widespread as AI and machine learning have been, they have yet to impact corporate IT in any significant way. …
Since its inception, devops has been debated in IT circles. Some have considered it a marketing fad; others have believed it will revolutionize IT operations. Year after year, analysts predict rapid growth, and while the devops movement has grown at a steady pace, it hasn’t yet caught fire among more mainstream organizations. Here, the blame…
When it comes to renewing IT contracts, cost optimization is typically top of mind. While there are several ways to approach renewal negotiations, the most effective means to achieve long-term cost-savings is by leveraging a comprehensive future demand roadmap. Why? It’s the key ingredient in a recipe to maximizing your cost optimization opportunity and producing…
Although few will publicly admit it, data analytics remains something of a dark science for many IT leaders, replete with mystical methods and seemingly inscrutable practices. Yet despite its somewhat enigmatic reputation, analytics has repeatedly demonstrated that it is a proven science, a powerful tool that generally leads to significant improvements in productivity, efficiency, sales,…
Sometimes the truth hurts. It can be hard to admit that you’ve lost control over how your organization deploys technology, or that your network is porous and your code poorly written. Or no matter how much bandwidth you’ve budgeted for, it never quite seems to be enough, and that despite its bright promise, the cloud…
Machine learning is fast becoming a reality for forward-thinking organizations. But for most businesses, the best way to take advantage of the capabilities of machine learning technologies remains something of a mystery. Still, the drumbeat to experiment keeps getting louder. And the truth is, your competitors may already be laying the groundwork. IDC forecasts revenues…
Organizations looking to codify IT management in service of business needs often turn to IT service management (ITSM), a set of policies, processes and procedures for managing customer-oriented IT services. ITSM offers various frameworks for businesses to create management standards around IT services and customer service practices, and to help businesses build structure around the…
With Windows 7 a couple years away from its end of service date, January 14, 2020, many companies face Hobson’s choice: It’s the Win10 way or the highway. For those unwilling or unable to switch away from Windows, the path forward is clear. Barring a sudden turnaround in Microsoft’s stated intentions, or a Midas-sized bag…
Companies are increasingly launching digital initiatives to expand or build digital capabilities aimed at business efficiency or top-line revenue growth. And as digital transformation success stories emerge, the trend is gaining steam. Nearly 2,600 CIOs Gartner surveyed last year said they devote 18 percent of their budgets to digital transformation, a figure set to increase to 28…
A running joke among CIOs is that the acronym for their role stands for “Career Is Over,” a nod to the fact that the average tenure for a technology leader runs about four years. Evolving business needs and dissatisfaction with IT leadership suggest that timeline won’t change anytime soon. CIOs joining new companies face a…