Obsession with prototyping Many teams use what they call a “kindergarteners’ approach” to come up with as many ideas as possible. It is a quick and fun way to experiment. To help with such prototyping, teams use tools ranging from paper napkins and sticky notes to 3D printing and computer simulation. To inspire ideas through…
Today’s B2B buyers aren’t satisfied with the status quo. They’re looking for rich, cross-channel buying experiences that make it easy to locate product information and complete purchases, similar to the experiences they enjoy when they shop on Amazon or other consumer sites. Buyers also want more control in the buying process. A recent McKinsey study…
What does a product manager do? Where do a product manager’s responsibilities begin and end? To answer the question, “What exactly is a product manager?” we need to understand the roots of the profession and the origin of the concept. Product management began with brand management and other tangible facets such as the look, pricing,…
The business solutions landscape is constantly changing, making it hard for CIOs and tech decision makers to stay on top of evolving trends. This is especially true today, with innovation driven by digital technologies. To make the most of digital tools, CIOs need to keep the following five trends in mind to see their companies…
As I argued in a “Data is not the new oil or the infrastructure of the digital economy,” data is not a finite exhaustible resource like oil and it is not an information infrastructure. It is a valuable input that allows companies to improve their products and services to make our lives richer and more…
Cloud computing, in both public and private mode, has become the new enterprise standard. At the same time, enterprises are continuing to work with managed service providers (MSPs) for a widening range of IT solutions, including cloud support. These two trends are linked. CIO Senior Writer Thor Olavsrud last summer noted that “leaning on an…
Few health-care sectors are more taxing than hospice operations, whose doctors and nurses have limited time to provide the best care for terminally-ill patients. VITAS Health, a $1.3 billion provider of hospice care, met this challenge by enabling its 8,000 clinicians to quickly admit patients at bedside via iPhones, iPads and mobile applications. To read…
How do you measure the business-partner relationship with your provider organization? Apply COBIT 5. CIOs have recently reinvigorated the dull IT liaison role by coining it “the business-relationship manager.” This role is accountable for the relationship between information technology and the business partners. Before business-relationship managers skip off to schedule strategic road-mapping discussions, relationships need…
[This article was co-written by Leila Chouai] If you’re not thinking like a software company, you’re already behind. Software companies focus on codifying and then scaling everything they do. To do that, business subject-matter expertise and technical expertise must become one in the same, converging once siloed disciplines. In a recent interview with Metis Strategy,…
Leaders in public sector organizations are facing ever-increasing demands and expectations from their constituents to deliver services more effectively and efficiently, to streamline processes, improve productivity, reduce costs, and improve customer satisfaction all the while dealing with limited resources in terms of personnel and budgets. In this environment, innovation – and, more specifically, accelerating the…