Organizations are juggling a multitude of both business-critical IT operations while trying to innovate and digitally transform. It’s a tall order for IT departments to spread their skills, for example, across cloud migrations, application and endpoint security, help-desk support, and more. That’s why many enterprises turn to managed services to augment their existing IT staff.…
The cloud with all of its ease and convenience is slowly eclipsing the racks and racks of machines that defined it. There are many practical reasons driving this movement away from the data center as a hallmark of information technology. Cloud service providers continue to roll out amazing products and time-saving services that make it…
Computer and laptop failures can be productivity killers as workers wait for their IT department to fix problems. These issues can also increase costs for IT to remotely diagnose and remediate problems across today’s widely distributed workforce. Watch this video to discover how device intelligence helps organizations rapidly assess, predict and prevent issues at scale—securely,…
The expansive rise in remote and hybrid work is causing organizations to reevaluate their approach to business and getting things done. However, a new approach means new challenges, like finding ways to collaborate, communicate, and support remote workers in the same way that in-office employees are supported. In addition, IT departments must ensure security and…
It’s not easy for IT to stay on top of the health and maintenance of all PCs, especially when managing large asset fleets and adapting to new digital workstreams. With enough devices deployed, common PC failures – even when occurring rarely – become a drag on employee productivity, uptime, and IT resources. A cloud-based, artificial…
Modern IT organizations are in a state of flux. Business environments are more complex than ever and, with much (if not most) of the workforce moving off-site, IT professionals have never had to be so involved with device health, productivity metrics, and business analytics. Organizations with enough devices deployed will experience some PC failures and—even…
Today’s employees are setting up shop outside the office, working on the go, and collaborating wherever they are. This new approach to work requires modernizing IT to enable this flexibility while ensuring a robust, secure employee experience. Lenovo delivers a range of hardware, software, and services—integrated solutions that enable modern IT. The foundation of these…
IT asset management is a critical function for IT teams; doing so effectively drives end-user productivity and the ability to better manage total cost of ownership. However, when this is not optimized or built to scale for the evolving needs of an organization, IT teams may find themselves facing multiple challenges such as difficulty in…
The COVID-19 pandemic caused a significant shift in South African consumer behaviour, with more shoppers turning to loyalty programmes than ever before. In fact, the average economically active South African belongs to about eight different programmes. As the CIO of Discovery Vitality, Nadira Misthry is invested in this trend. Vitality is the rewards programme for…
In the latest stage of its mega-project to diversify the country’s economy by investing in the tech sector, the Egyptian government is refocusing on its once-thriving offshoring industry, looking in particular to fields including business-process optimisation, AI, and analytics. This has great revenue potential for the country, with analyst firm IDC predicting the global offshoring…