Conrad Akunga, a director and founder at Kenya-based software company Innova Limited, is feeling the impact of multinationals like Google and Microsoft siphoning the best tech minds Kenya has to offer since he has already lost some of his engineers to “various players,” he says. But speaking in a recent online forum, he doesn’t dispute…
For years, IT and data leaders have been striving to help their companies become more data driven. By most accounts, companies are making the necessary investments, as evidenced by the majority of heads of IT (52%) saying data analytics and machine learning will drive the most IT investment at their organizations this year, according to…
Kristin Myers, CIO of Mount Sinai Health System and Dean of IT for its school of medicine, is taking the New York healthcare provider to the cloud, making data protection and security key priorities as she does so. Myers, who has a degree in law and IT from Queensland University of Technology and an Executive…
In late May, BT Group, the UK’s pioneering fixed and mobile telecommunications company, and MTN, the leading African telecommunications company, formed an alliance to offer resilient and secure solutions to businesses in Africa. Experts agree based on extensive research that over half of African businesses are not sufficiently prepared against large-scale cyberattacks, so this new…
Vispi Palsetia began his career as a business process outsourcing agent. Today, he leads a much broader portfolio as the CIO of Teleperformance India and Middle East, part of a global business-operations services firm with 420,000 employees. Having spent 23 years in the BPO industry, Palsetia has seen the sector evolve in front of his…
Despite unease in the global economy about the trajectory of economic growth this year, investment in African startups has been on an incredible trajectory over the last six months. Statistics reveal fascinating stories about what sectors and regions are attracting the most attention and capital. However, one of the most dramatic revelations is how South Africa…
Danielle Brown, CIO at Whirlpool Corp., joins host Maryfran Johnson for this CIO Leadership Live interview, jointly produced by CIO.com and the CIO Executive Council. They discuss advancing product features via sensor data, accelerating digital twin strategies, reinventing supply chain dynamics and more. This episode is sponsored by the Fairfax County Economic Development Authority. Learn…
Founded in 2007, Dropbox offers secure, flexible cloud storage and file sharing for individuals, teams, and enterprise customers. With Dropbox, teams can work together in one place; manage tasks; and securely store, sync, and share files. Organizations across education, media, technology, retail, and construction use Dropbox as a smart workspace: a digital environment that connects a team’s…
Today, most banks, insurance companies, and other kinds of financial services firms have deployed natural language processing (NLP) tools to address some of their customer service needs. But most of these tools fall far short of organization’s goals for the technology. In many cases, these financial services firms could fill in the gap between their…
On a human level, Joerg Telle understands why medical errors occur. “You have to think about the day-to-day life of a clinician,” the COO of German software development company XANTAS AG observed, “and how laboratory values (measurements determining a patient’s health) can be overlooked. You may be coming out of surgery and have too much…