One of my client’s business analysts solicited my opinion: “Is this a good specification document?” he asked. Long ago I’d learned — the hard way — the wisdom of the adage “When someone asks for advice, they’re usually looking for an accomplice.” So I answered his question with a question of my own, asking him why…
In an IT marketplace marked by turbulence, inflation, and economic uncertainty, the process of contracting with vendors for technology products and services has gotten significantly more challenging for CIOs. IT leaders may find that prices are going up without an accompanying increase in benefits, with technology providers — less dependent on any one industry or…
CIOs have a significant opportunity to drive a transformation and innovation agenda in 2023. Despite the global economic outlook pointing to ongoing market disruption, inflation, and recession in many parts of the world, organisations are going to want to continue to invest in technology, and this will benefit both employees and customers. Research in the…
Flexibility and lifestyle are critical concerns for the modern employee. While the “Great Resignation” – a trend that has caused unprecedented rates of employees quitting and churn over the past few years – looks like it is finally starting to ease, the changes it drove in how business is done will persist. Companies were incentivised…
CIOs have always had to find a balance between the need to deliver innovation and the need to establish operational excellence. However, this tension has become even more challenging in recent years. After several years in which businesses of all sizes and across all sectors were forced to transform rapidly in response to the pandemic,…
ACS (Australian Computer Society) is the professional association for Australia’s technology sector. With 40,000 members, ACS is dedicated to growing the nation’s digital skills and capacity. ACS members benefit from professional training and skills certification, networking and events, liability insurance cover and access to technology and innovation hubs. In addition, ACS has developed a Professional…
According to Infosys research, data and artificial intelligence (AI) could generate $467 billion in incremental profits worldwide and become the cornerstone of enterprises gaining a competitive edge. But while opportunities to use AI are very real – and ChatGPT’s democratisation is accelerating generative AI test-and-learn faster than QR code adoption during the Covid pandemic –…
SAP’s Data Warehouse Cloud is evolving, gaining new features and a new name, Datasphere, as the company addresses continued diversification of the enterprise data. It’s part of SAP’s move to become a more significant player in the business data fabric space, said Irfan Khan, SAP’s chief product officer for its HANA database and analytics. Khan…
Over the past few years, technological and business advancements have created increasingly grand expectations. Your customers expect an “always on” experience. (Today, you can also add “always fast,” “always intuitive,” “always successful,” and so on.) Fundamentally, if customers find it too difficult to engage digitally with your business, they’ll engage elsewhere. Digital transformation: The implications…
As organizations shape the contours of a secure edge-to-cloud strategy, it’s important to align with partners that prioritize both cybersecurity and risk management, with clear boundaries of shared responsibility. The security-shared-responsibility model is essential when choosing as-a-service offerings, which make a third-party partner responsible for some element of the enterprise operational model. Outsourcing IT operations…