In this series, I talk about three insights that will help you unleash the potential of your workforce. Whereas the first piece was about what it is that makes employees satisfied and how IT can help in that perspective, this second and third insights are about how to enable the new work environment employees are…
With a refresh of its cloud analytics tools, SAP hopes to bring users new insights into their data more quickly and take some of the workload off the IT department. It’s not that the previous analytics tools were all that slow; it’s just that to get the most out of some of their features, you…
Governance, risk and compliance (GRC) — the very words cause groans among employees and leadership alike. They conjure thoughts of expansive spreadsheets and endless meetings where acronyms like KRIs and KPIs are bandied about. Quite often, GRC exercises are seen as a waste of time or the purview of the CFO and internal audit. But…
Many companies find they need to undertake IT modernization to support later digital transformation to create new competitive advantage. They recognize that IT and shared service groups must modernize so they can respond more effectively and quickly to the business needs. However, it’s a mistake to approach IT modernization with the same approach as traditional…
Corporate spinoffs pose a special kind of IT challenge. As a particular type of divestiture, a newly spun-off company has options: (1) either begin paying for IT services provided by its corporate parent, (2) start deploying its own infrastructure with a clean slate, or (3) find an alternative company to provide the services its parent…
Speed is the ability to exploit emerging business opportunities by consistently bringing differentiating digital solutions from concept to market at the pace of the customer; and, it has become the new scale in the digital age as repeatedly highlighted by BCG, McKinsey, Forrester, Forbes, MIT, and others. To read this article in full, please click…
With digital transformation all but mandatory across industries today, that innovation imperative is impacting every part of IT, including its outsourcing engagements. However, many CIOs are struggling to integrate third-party IT services deals into their long-term business strategies. Indeed, a recent Everest Group survey found that 61 percent of enterprises pursuing digital transformation were dissatisfied…
Having now spent the last 12 months asking every CIO I know, “What does digital mean to your company?” I have some trends to report: We used to use technology to run our businesses, now technology is our business. We used to sell a product, now we sell data, or connectivity, or customer experience. We…
Predicting the future has always been a dicey proposition. Fortunately, the arrival of predictive analytics technology, which allows users to project future outcomes based on historical data and analytics techniques, such as statistical modeling and machine learning, has made forecasting results and trends far more reliable than in past years. Still, as with any emerging…
Coming to an unexpected halt can make drivers tense, frustrated, and scared — whether the mechanical failure occurs on a rural avenue or a busy interstate. Agero, a Massachusetts-based provider of connected vehicle, roadside assistance and accident and claims management services, responds to more than 12 million such incidents annually. Bernie Gracy joined the firm…