Tech leaders who’ve been in business for a while will recognize this scenario: A new hire who looks great on paper (or LinkedIn) gets a desk, an ID card and an attitude. Your promising new IT staffer is turning into a bad hire horror story. In fact, a survey by tech staffing firm Robert Half…
What is vendor management? Vendor management helps organizations take third-party vendor relationships from a passive business transaction to a proactive collaborative partnership. While working with IT vendors can help ease the burden on IT, it also raises concerns, especially around data, risk and security. A sound IT vendor management strategy can help organizations determine which…
Managing any project can become a slippery slope when your organization doesn’t have a solid grasp of all the moving pieces. Project management can be a complex discipline to understand and navigate. After all, there are enough key phases, knowledge areas, and project management-specific terms to fill a glossary. To simplify the key components of…
If you’re trying to fill available roles at your organization, you want to advertise your vacancy where the job-seekers are — for many companies, that means LinkedIn, which includes a network of approximately 590 million job seekers worldwide, according to Monica Lewis, group product manager, head of jobs, SMB and diversity at LinkedIn. LinkedIn offers…
Building artificial intelligence into business process management isn’t easy. Many companies add AI to processes by building or buying single-task bots, such as natural language processing systems or vision recognition tools, and adding them to processes using traditional, non-AI methods. For example, engineers write scripts, and business analysts create automated workflows using process visualization tools.…
For the last year, I’ve been opening my CIO conversations with the question: “Is your executive committee on the same page regarding what ‘digital’ means to your company?” For the first few months, the answer was no. To CEOs and their teams, the definition of digital varied from technology, to a new business, to a…
Several years ago, I reviewed ITIL Version 3.0. When I got to the continual improvement volume, I asked the team whether the message was about continuous or continual improvement. I was told that continual improvement was chosen because improvement wouldn’t ever be nonstop in IT. Clearly, in the disruptive era, improvement may need to occur…
Every IT leader strives for efficiency — making the best possible use of available resources. Yet seeking efficiency and actually achieving it to any meaningful degree are two very different things. Often, despite careful planning, efforts at building efficiency fail to meet anticipated goals and key operations remain mired in mediocrity with wheels spinning in…
An education in data science can help you land a job as a data analyst, data engineer, data architect or data scientist. The data science path you ultimately choose will depend on your skillset and interests, but each career path will require some level of programming, data visualization, statistics and machine learning knowledge and skills.…
In the war between machines and mankind, the machines have gained the upper hand. It’s bad enough that computers can now beat us at chess, Jeopardy, and Go. Artificial intelligence-driven algorithms are now tackling jobs once considered the exclusive province of living, breathing bipeds. That includes doctors, lawyers, teachers, and, yes, IT professionals. To read…