8 ways you’re failing at change management

Buying or implementing technology rarely delivers all benefits we expect. Sometimes it’s because the solution was overhyped by sales staff. Other times the technical implementation might be flawed. But the most common reason for falling short on expectations is poor change management. In the technology world, change management is often simplified to mean “training.” But…

IDG Contributor Network: How CIOs can get buy-in for a job-destroying AI revolution

Today the word “Luddite” describes anyone who opposes technology. The Luddites were English weavers and textile workers who destroyed weaving machinery to protest the automation of jobs in the Industrial Revolution. The CIO job is arguably to provide data, infrastructure and tools to increase the productivity of people. Innovative technology means changes in how people…