CRM definition CRM is an abbreviation for customer relationship management, a method for managing a company’s interaction with current and potential customers, and storing and analyzing data about past interactions. Management consulting company Bain defines CRM as “a process companies use to understand their customer groups and respond quickly—and at times, instantly—to shifting customer desires.” But…
Dreamforce is the king of software conferences, with over 2700 sessions this year and probably 150,000 attendees. All the full-conference tickets are sold out already, so the only passes you can get are for the show floor and the first day. For those of you who have full conference passes, the time for homework is…
[ Register to download the CIO Spring 2018 Digital Magazine ] Highlights from the issue: Cover storyChanging the way we workDigital technologies are reshaping work at CIO 100 award-winning organizations, empowering employees to shift focus to higher-value activities. [ Learn from your peers: Check out our State of the CIO 2018 report on the challenges…
Host Steve Ragan talks to Munin, a staffer at the DEF CON Blue Team Village about what’s happening and what you can expect.
Read More from This Article: Blue Team Village, DEF CON 2018 | Salted Hash Ep 43
Source: News
The Open Group Architecture Framework (TOGAF) is an enterprise architecture methodology that offers a high-level framework for enterprise software development. TOGAF helps organize the development process through a systematic approach aimed at reducing errors, maintaining timelines, staying on budget and aligning IT with business units to produce quality results. The Open Group developed TOGAF in…
Name: Floor Bleeker Company: Mövenpick Group Job title: CIO Time in current role: 4 years Location: Dubai (UAE) and Baar (Switzerland) Mövenpick Group CIO Floor Bleeker is responsible for IT strategy, program development and implementation across the group. He also oversees the IT shared service organization covering Mövenpick Group, Mövenpick Marché Restaurants, Mövenpick Fine Food…
While Equal Pay Day was observed in April — the day in 2018 through which U.S. white women have to work to earn what the average U.S. white man earned in 2017 — Black Women’s Equal Pay Day just occurred this week: Tuesday, Aug. 7. The pay gap for black women is actually worse in…
Host Steve Ragan is joined by Lookout’s Jeremy Richards, who manages the @PhishingAI account on Twitter, as well as a good friend and fellow reporter from Ars Technica.
Read More from This Article: Phishing AI | Salted Hash Ep 42
Source: News
Would you know it if you were the bully? Image by Getty Images Being the boss can be lonely. You can’t be everyone’s friend. You’re ‘the man.’ If you’re lucky, you have a team you trust and the confidence to get out of their way. More likely? You sometimes find yourself playing the heavy. To…
Data scientists, artificial intelligence experts and machine learning developers are in hot demand right now — so much, that these are some of the hardest jobs to fill. According to this year’s best jobs report from Glassdoor, data scientist was the best job in the U.S. It was also the top job in 2017, and…