IDC(International Data Corporation)가 ‘2025년 전 세계 고객 경험의 미래 예측-아태지역(Worldwide Future of Customer Experience 2025 Predictions-Asia/Pacific Implications)’을 발표했다. 이 보고서에 따르면 일본을 제외한 아태지역(APEJ)의 CX(Customer Experience) 경영진은 이러한 변화를 반영한 비즈니스 전략을 적극 모색할 것으로 관측된다. IDC는 기업들이 AI를 기반으로 한 기술 혁신으로 개인화된 경험을 고도화하는 전략과 캠페인을 구현해, 성장을 촉진하고 경쟁력을 강화할 것으로 내다봤다.…
SAP on Tuesday said it plans to announce a new offering in the next quarter that is based around SAP ERP Central Component (SAP ECC) and is designed to help the firm’s largest customers “plan, execute and succeed in their cloud transformation.” To be called SAP ERP, private edition, transition option, the company said in…
Perhaps we got digital transformation wrong this whole time. Instead of focusing on the transformation part, we did a lot less transforming and a lot more digitalization. Instead of seeing digital as a new paradigm for our business, we over-indexed on digitizing legacy models and processes and modernizing our existing organization. As a result, most…
Ben Franklin famously said that there’s only two things certain in life — death and taxes — but were he a CIO, he likely would have added a third certainty: data growth. File data is not immune. The general rule of thumb is that file data will double every two to three years, and that…
As the IT landscape continually evolves, CIOs and IT decision makers face an increasingly complex array of challenges. The most pressing involve decisions concerning when to adopt new technologies. For example, consider the decisions VMware customers are now being forced to make after its recent acquisition by Broadcom. Many organizations with perpetual VMware licenses are…
Global IT spending is expected to soar in 2025, gaining 9% according to recent estimates. This surge is driven by the rapid expansion of cloud computing and artificial intelligence, both of which are reshaping industries and enabling unprecedented scalability and innovation. The implications for cloud adoption are profound, as businesses increasingly rely on these technologies…
La división española de Daimler Truck confía en Telefónica Empresas como partner tecnológico para evolucionar procesos internos, ahorrar costes y reducir fallos en su operativa de negocio. El fabricante mundial de vehículos industriales ha incorporado un total de 50 soluciones de automatización robótica de procesos (RPA) en todas sus áreas gracias a un acuerdo con…
La mayoría de los directores de sistemas de la información (CIO, por sus siglas en inglés) y directores de tecnología (CTO) son optimistas respecto a los agentes de inteligencia artificial (IA), y creen que la tecnología emergente pronto será esencial para sus empresas. Sin embargo, los profesionales de TI de nivel inferior que tendrán la…
Chinese AI startup, DeepSeek, has been facing scrutiny from governments and private entities worldwide but that hasn’t stopped enterprises from investing in this OpenAI competitor. European regulators joined Microsoft, OpenAI, and the US government last week in independent efforts to determine if DeepSeek infringed on any copyrighted data from any US technology vendor. The investigations…
TotalEnergies da un paso adelante en su estrategia de transformación digital. En concreto, la compañía energética global integrada ha confiado a IFS, el proveedor especializado en software empresarial en la nube y de inteligencia artificial (IA) industrial, la gestión global de sus activos. Según se ha dado a conocer, la energética ha elegido IFS Cloud…