A year ago, furniture manufacturer La-Z-Boy underwent a major ERP implementation and technology retooling that pulled most of the IT team’s time and resources. The project was successful, but when it was over, it became clear that other IT priorities had suffered, like customer satisfaction. “We kind of lost sight of how do we focus…
The dam has burst on governments asserting their right to censor the internet worldwide. Welcome to the dark side of information globalization.
Read More from This Article: What happens when every nation censors search results globally?
Source: News
Choosing the right project management methodology for your team is the first step to success. But with so many different — and in some cases, overlapping — approaches to managing the complexities of any given project, how can you know which project management methodology is best? [ Learn why IT projects still fail at an…
A look at several products that offer both chat and project management in one interface so that conversations can be turned into workflow, milestones, calendar entries and other actionable items.
Read More from This Article: How to combine project management and collaboration
Source: News
When Chris Smith joined Ticketmaster as vice president of data science, the 40-year-old event ticketing business was facing unique challenges in its data-science program. “We had tech debt that was older than most of the companies I’d worked at,” he says. Ticketmaster had achieved early data-science successes through custom data integrations with its various IT…
The honeymoon for digital transformation is over. Forty percent of 1,070 CIOs claim to have reached scale for digital initiatives that leverage technology to drive business change, a hefty increase from 17 percent in 2018, according to Gartner’s 2020 CIO Agenda survey. But the majority of enterprises are merely improving existing business models rather than…
When Andrew Campbell joined global equipment manufacturer Terex as CIO in 2016, the company had a twenty-year history of acquisitions. As a result, they had a bevy of small IT teams who dabbled in a number of different functional roles. Officially, the IT organization was one global team, but informally, business unit leaders had identified…
It may be the toughest job in IT — and perhaps the most rewarding. Taking on a troubled IT department isn’t a job for the faint of heart. Repairing damage and putting things back in order will require a great deal of time and effort. If you succeed, you’ll be lauded as a hero. If…
As companies move beyond limited RPA pilots to full-blown implementations, there are four practices to keep in mind to ensure things stay on track.
Read More from This Article: 4 steps to RPA success
Source: News
In many organizations, CMOs now spend more on technology than CIOs. Marketing budgets amount to 11.2 percent of company revenue, according to the 2018-19 Gartner CMO Spend survey. In fact, technology is now the single biggest area of investment for marketing, according to the report. As data and systems have become central to marketing strategy…