5 reasons RPA deployments fail

Robotic process automation (RPA) promises to deliver business benefits such as decreased costs, reduced errors, greater efficiencies, and the ability to free up workers from mundane and repetitive tasks such as data entry so they can focus on more challenging, strategic initiatives. Enterprises are increasingly embracing RPA in pursuit of these benefits, and industry research…

What is enterprise architecture? A framework for transformation

What is enterprise architecture? Enterprise architecture (EA) is the practice of analyzing, designing, planning and implementing enterprise analysis to successfully execute on business strategies. EA helps businesses structure IT projects and policies to achieve desired business results and to stay on top of industry trends and disruptions using architecture principles and practices, a process also…

How CIOs tap startups to drive innovation

Restaurant chain TGI Fridays is rolling out a customer offering at its restaurants that none of its competitors has — at least for now. It’s an artificial intelligence-driven virtual bartender where guests can access an app from a smartphone or tablet and take a short quiz on what they’re in the mood for, the occasion,…

The CIO as storyteller

Communication is the bedrock of all social behavior. And multilingual communication — what linguists call code-switching — is the human norm. The British Council, the United Kingdom’s international cultural arm, has referred to recent surveys indicating that the majority of humanity is multilingual. The Linguistic Society of America reports that there are upwards of 6,000…